We booked Grayl's hotel based on previous trip advisor postings. I understand that it's under new management which might explain the differing experience we had. As far as the physical interior of the rooms is concerned they are in desperate need of a re-fit, they are circa early 1990's which noisy tired air conditioning units. The room was entered through the bathroom, by the toilet.
The hotel is above a noisy bar which played loud live music until late into the night, accompanied by the loud screaming of the patrons. Only finally being silenced by a thunderstorm.
We were advised that the hotel provided a continental breakfast, but the following morning there we no staff in the building. We eventually let the cleaner in ourselves, no other staff appeared before we left at about 9am, simply leaving our keys on the desk.
We made our opinions known to the cleaner about our experiences, she said she would pass this onto the management. The least i expected was an apology email, and a partial refund for our awful experience of this $150 a night hotel. But nothing, we can only assume they couldn't care less about their guests experiences. The internet also didn't work in our room, and one of the blinds wouldn't open but in context they're minor complaints.
Do not stay at this hotel, there are many better ones in St Petersburg.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.