This HOJO compared to many other ones we have stayed at was not the best. It is an older hotel and needs some updates and maintenance. When we checked into our room, there was no trash can, no do-not-disturb sign, etc. I called the front desk twice to get these items, as well as some extra towels, and nobody brought them.
I was there 10 days, the 2nd night we heard dripping in the bathroom at 1:30am, and water was coming out of the ceiling from the room above us. I called the front desk, and the clerk told me that nobody would be available to check it out until the next day. By morning, our bathroom floor was flooded, and we had used every towel we had to soak it up (would have been nice to have the extra towels we asked for but didn't get).
The next morning I had to go to the office twice to get someone up to our room, which didn't happen until about 11am. I asked the front desk clerk to speak to the hotel manager, who was not in until noon, but they said they would leave her my cell number. I never received so much as a courtesy phone call back from the hotel manager, and we also never got a call from anyone to see if the problems had been taken care of (they did resolve it). Poor customer service by most standards.
The rest of our stay was without incident, and the staff was generally friendly, but the lack of service, and the general condition of this hotel is enough to keep me from coming back. I suppose it is an ok deal for the money, but if you are there on a weekend, be prepared to hear loud drunken college kids coming back from the bars until 2 or 3 am. It didn't bother us too badly, but it would not be for everyone.
- Also Known As:
- Howard Johnson Saint Pete Beach
- Saint Pete Beach Howard Johnson
- Howard Johnson Resort Hotel - St. Pete Beach Saint Pete Beach, Florida
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