We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stellar service at beachfront hotel” 4 of 5 stars
Review of Loews Don CeSar Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Loews Don CeSar Hotel to your Saves list
Loews Don CeSar Hotel
4.0 of 5 Hotel   |   3400 Gulf Boulevard, Saint Pete Beach, FL 33706   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Ranked #12 of 31 Hotels in Saint Pete Beach
GreenLeadersSilver level
Oak Park, IL
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Stellar service at beachfront hotel”
4 of 5 stars Reviewed January 8, 2013

Service at this hotel was top-notch from the moment we arrived until departure. As I sat waiting for my ride to the airport during my departure, the bellman unexpectedly brought me a bottle of water. These touches are all a part of the hotel's experience. The staff were all amazingly friendly and helpful. The hotel is located on a gorgeous beach. The rooms were well appointed and the housekeeping staff had a keen eye for detail-nothing that needed to be replaced went unnoticed. Great stay!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielWalsh, Manager at Loews Don CeSar Hotel, responded to this review, February 16, 2013
Dear VeloRouge,

Thank you for the review!

It was great to hear about the staff taking great care of you during your recent trip. In particular, it seem as though the bell services and housekeeping teams really stood out and made your time here special.

Thank you again for your kind words, we hope to see you again soon!

- Daniel Walsh, VIP Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,738 reviews from our community

Traveler rating
    887
    445
    197
    104
    105
See reviews for
462
662
55
199
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (410)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
DeLand, Florida, United States
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 8, 2013

This is a great weekend trip where we can bring our dog. I love how friendly most of the staff was. Nice spa facilities. Food was hit or miss -- Sea Porch-->stay away and visit the other locations. The front balcony suite was very spacious.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielWalsh, Manager at Loews Don CeSar Hotel, responded to this review, February 16, 2013
Dear Jenneffer P,

Thank you for the kind review!

Pets are family too! It's very difficult to find a high quality resort that allows pets these days, but we pride ourselves on being that exception. I'm glad that you were able to have a great weekend getaway with your loved ones and we hope to welcome you back again soon!

Thank you again for taking the time to post your review!

- Daniel Walsh, VIP Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, Georgia
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 6, 2013

The hotel is great. It is very peaceful. The views are also nice. Although, do not come here for big waves. I suggest the Outer Banks for big waves. The beach is clean. The restaurants are great. Our family had a little trouble in the hotel's business center. The computer's were very slow at processing an order for Busch Gardens tickets in Tampa. I recommend that you should take care of online reservations or online bookings for things before you leave for the vacation.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielWalsh, Manager at Loews Don CeSar Hotel, responded to this review, February 16, 2013
Dear DeluxeHotelCritic,

Thank you for posting your recent experience!

I'm delighted to hear that you fully enjoyed the property, in particular the peaceful beach and enticing restaurants. It will be our pleasure to welcome you back in the future, please inform us if we can be of any assistance.

Thank you again for taking the time to post your review!

- Daniel Walsh, VIP Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lafayette, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 6, 2013

Had a short stay here for a business conference. The one thing that stood out about my stay was the professionalism and friendliness of the staff. The bellhops, waiters, housekeepers, maintenance crew, virtually everyone I encountered was extremely friendly and helpful. Kudos to their customer service training program. I have never felt so welcome at a hotel. The room and bathroom were small but clean, and modern (with the exception of the shower head) with efficient use of the space. Nice water pressure. I always appreciate free wi-fi, It was a little slow though. The exercise room was large and well-equipped, and they even had yoga classes across the hall. I didn't get to the beach or the spa because of a busy schedule and bad weather, but I would definitely like to go back this hotel for a vacation.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielWalsh, Manager at Loews Don CeSar Hotel, responded to this review, February 16, 2013
Dear LagniappeTravel,

Thank you for taking the time to post about your recent stay!

Your kind words about the staff are truly appreciated. The team members on property are the reason our guests come back year after year and I am glad they were able to make your stay exceptional. We will look forward to welcoming you back for that vacation trip next time, thank you again for posting your review!

- Daniel Walsh, VIP Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 6, 2013

We went for a one week stay over new years eve.
In total we were happy and really enjoyed the time here. However we did expect a bit more luxury based on the hotel prospectus and previous trip advisor reviews. Compared to European and Asian standards this hotel cannot compete. The rooms are very small and despite recent refurbishing everything seems a bit old. In addition everything has to be paid extra: USD 43 for two sunbeds at the beach, car park USD 10 per day, breakfast, a resort fee of USD 22 plus tax per day for "complimentary" wifi, poolside pampering, fitness center etc...
We had breakfast a couple of times at the sea porch and despite half the restaurant being deserted they made us wait 20 mins because we did not have a reservation. The pancakes are amazing though and are worth to wait another 30 mins for after having placed the order.
Overall the service is however good and the employees do make a big effort for the guests to enjoy their stay.

Room Tip: Book luxury room so you can move inside your room
See more room tips
  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielWalsh, Manager at Loews Don CeSar Hotel, responded to this review, February 16, 2013
Dear Gridouille_76,

Thank you for taking the time to post a review of your recent stay. We truly appreciate your feedback and I am glad you were able to enjoy your stay, in particular your interactions with our staff and the pancakes!

Thank you again for your review, hopefully we will see you again in the near future!

- Daniel Walsh, VIP Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hayling Island, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed January 5, 2013

Can't help but keep returning to this lovely hotel it has this hold over me .

We were lucky to be upgraded to a lovely refurbished room with a partial Seaview at one of the front blocks on the side high up .

Great to see the same guy think his name is Jaffa by the pool , he was very helpful and friendly. Also great staff at the lobby bar having a laugh and joke .

Only downside this time is parking is now being charged for guests which i feel is wrong as you already pay an additional service charge of approx $25 a day on top of your room , also the wifi didn't work around by the pool and normal loungers being charged for on the beach .

It's a lot of money to stay here and this time we felt we were being squeezed for more money every which way you turn .

Will this be our last visit for the foreseeable . . .

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielWalsh, Manager at Loews Don CeSar Hotel, responded to this review, February 28, 2013
Dear go-jules,

Thank you for taking the time to post a review of your recent stay!

We are delighted to continue being your #1 choice here in St. Pete Beach! I am glad to hear that Jaffa was able to provide you with a high level of service to make your stay more enjoyable. It is without question our team members' commitment to assisting our guests that sets us apart from the rest.

Thank you again for your review, we hope to see you again soon!

- Daniel Walsh, VIP Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 4, 2013

DO NOT STAY HERE! Managers are rude and aggressive. Music blares all hours of the night for parties in the ballroom! When I call to complain they try to put the blame on me that I came to that hotel. Windows shake from music is so loud. This happens every weekend night. I love Girls Just Want to Have Fun by Cyndi Lauper as much as the next guy but not at midnight when my pregnant fiancé and I are trying to sleep. We checked out after the first day. Manager didn’t even offer to help us. The manager told us “There are other people here who paid more than you.” Also the internet never works and I had to call their tech support to get in touch with the hotel in order for them to get it back up and running. Then it went down again. Do not stay here you will regret it! It was also used as a mental hospital for the Navy before it was sold to Holiday Inn. Check google wiki on this crappy hotel. Stay away! You have been warned!

Room Tip: Stay away from the ballroom and the internet never works.
See more room tips
  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielWalsh, Manager at Loews Don CeSar Hotel, responded to this review, February 16, 2013
Dear OrlandoSofaKing,

Thank you for taking the time to post a review on your recent experience. I am truly sorry that your time here on property was not up to your expectations. I would love the opportunity to discuss these issues in more detail, please do not hesitate to reach out to me directly if you would care to go over your stay more in depth.

Thank you again for your review, I hope to speak with you soon.

- Daniel Walsh, VIP Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Loews Don CeSar Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Loews Don CeSar Hotel

Address: 3400 Gulf Boulevard, Saint Pete Beach, FL 33706
Phone Number:
Location: United States > Florida > Saint Pete Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Saint Pete Beach
#3 Green Hotel in Saint Pete Beach
#8 Family Hotel in Saint Pete Beach
#10 Romantic Hotel in Saint Pete Beach
#11 On the Beach Hotel in Saint Pete Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Loews Don CeSar Hotel 4*
Number of rooms: 277
Official Description (provided by the hotel):
Known as Florida's "Pink Palace," the Loews Don CeSar Hotel, facing the white sands of the Gulf of Mexico, was built in 1928 to resemble a Mediterranean-style castle. Born in the Great Gatsby era as a playground for the rich and famous, the iconic "Pink Palace" has been revitalized and refreshed within, ensuring a future as rich and storied as its history. Enjoy newly redesigned 277 luxurious rooms including 36 suites, many with spectacular views of the pristine Gulf beaches or Boca Ciega Bay. Relax and indulge at Spa Oceana, featuring over 11,000 square feet of spa facilities, luxurious spa treatments, full service salon, and a stunning rooftop garden overlooking the azure waters of the Gulf of Mexico. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Loews Don CeSar Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Don Cesar Beach Hotel
Don Cesar Beach Resort
Don Cesar Hotel Florida
Don Cesar Florida
Hotel Don Cesar Beach
Don Cesar Resort
Loews Don CeSar Hotel Saint Pete Beach, Florida

Owners: What's your side of the story?

If you own or manage Loews Don CeSar Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.