The resort is VERY family friendly. All staff were friendly and accomodating. We dealt mainly with Brenna at the front desk who was very polite and pleasant. Chris at the Tiki Bar was also very friendly and pleasant. It impressed me that after having introduced myself to him at the bar the first day, he welcomed me by name every day afterward. Zihalda who was our housekeeper was very good at maintaining the room. She was also very accomodating with any requests. The hotel is situated on a great property with an excellent pool and beach access. The rooms are very comfortable, clean and roomy. Thank you for an excellent experience.