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“Horrible Customer Service” 2 of 5 stars
Review of Blind Pass Resort

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Blind Pass Resort
7901 Blind Pass Road, Saint Pete Beach, FL 33706   |  
Hotel amenities
Ranked #16 of 32 hotels in Saint Pete Beach
Biloxi, Mississippi
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Horrible Customer Service”
2 of 5 stars Reviewed November 4, 2012 via mobile

The lights didn't work in our room upon arrival, nobody cleans your room, the office doesn't open until 9am so forget about checking out early, nobody answers the phone at the front desk or returns calls, and the girl was EXTREMELY rude to my brother-in-law when he tried to rent a room. It should not be called a resort, either! The rooms are tiny and you can hear people easily that are walking around upstairs. Decent price or not, NOT WORTH IT.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Clarklake, Michigan
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 34 cities Reviews in 34 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed June 5, 2012

My husband and I and another couple rented a two bedroom, two bath condo type room over Memorial Day weekend. The check-in process was quick and easy and the woman at the desk told us about a free shuttle services that works on tips only to get around the area.

Our room was fine. The living room was spacious and had plenty of seating for everyone. The kitchen was perfect for what we needed (keeping beer cold) and had all the amenities we needed. Our bedroom was small and a little bit dated as were the bathrooms but why would we sit around in our bedroom anyhow when we are on vacation?

The pool area was awesome. The water was clean and a perfect temperature. It has a jetted area to sit in and relax (the jet knob is hidden behind the waterfall). It was surprisingly quiet during our stay and a lot of times we were the only ones out there enjoying the pool. There was a charcoal grill as well and a grocery store within walking distance which we used frequently.

There were only a couple of downsides. First of all, we saw one huge cockroach in our living area. We killed it and didn't see any more. I think that's normal in Florida so we didn't think too much about it. Second, the pool closes at 10pm and they lock the gates. Actually, a lot of people climbed the gates and swam later, although we didn't. It would have been nice to hang out there later, especially because most of your day is spent at the beach.

Other than that, the place was great. I would definitely stay there again. It was a little out of the way of some of the beach areas, but there is a trolley that you can take all the way to Clearwater if you don't mind a 45 minute ride.

Room Tip: If you are traveling with friends, book the 2 bedroom condo-style room. Split the cost and save on y...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Top Contributor
126 reviews 126 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed May 29, 2012

We searched for a last minute place to stay for Memorial Day weekend. Any place right on the beach wanted a 3-night minimum and insanely high daily rates. Not to mention, everything was booked. I found the Blind Pass Resort through a Craigslist ad and we were pleasantly surprised. If you enjoy staying at "hotels" that have 24/7 service from the front desk attendant, daily housekeeping, requests answered at your whim, restaurants and bars onsite, multiple pools to choose from, and other amenities...don't stay here. You should be able to tell from the daily rates, you will not find that type of service in this place.

The Blind Pass Resort is a fabulous place for a family on a budget. You can stay at the beaches but you will have to drive to the beach itself. You will have to hop on the trolley or drive to go out to eat (unless you want a quick slice of pizza and they have fabulous pizza at the place right next door).

The rooms were a little dated. You will find some chipping paint and some dingy tile. The rooms are very spacious. We rented a one bedroom unit and it was fantastic for me, my husband, and our 4yo daughter. She could go to sleep in the room while my husband and I stayed up to watch TV or play some cards. The rooms come with a small kitchenette with dishes and pots/pans to do some light cooking. There is a stovetop, microwave, fridge and freezer. The furniture in our unit looked new, or very recently steam cleaned. It was spotless and in very good shape.

The pool was very clean, heated, and quite pretty with the waterfall and rock structure at one end. There are plenty of tables and chairs on the deck for a nice setup. It is "right on the road" as some other reviewers posted but it never seemed too loud or obnoxious to us.

Historic Corey Avenue district is just a few blocks south (walking distance, even with kids) which has a few cute shops and restaurants. We happened upon a festival on Sunday which was a fun surprise. There are several good brunch spots right there on Corey Avenue too, but expect to wait for your meal. They all had lines out the door waiting for a table, but you will find that in every brunch spot from Clearwater Beach all the way to Pass-a-grille. WE had a fantastic brunch at "Steam" over at the corner of Gulf and Corey Avenue.

For the price of this place, it was a fantastic getaway. When my family gets a place at the beach, it's merely a place to go to sleep since we are out and about enjoying the sun, surf, and sand. We don't like a lot of interference in that family time, don't want daily housekeeping (we typically put up the "do not disturb" sign and re-use our towels each day), and like the laid-back feel of Blind Pass Resort.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 17, 2012

We were in the area to see relatives and planned only a two night stay. This is one of the few places we found where we could share a 2 bedroom, 2 bath unit with an elderly relative at a very fair price. Yes, it was small -- but there were, indeed, 2 separate bedrooms and 2 separate baths plus a common living space with table and a modest kitchen w/coffee pot, microwave, cooktop (with teakettle), sink, some glasses and cups, and typical motel refrigerator. Positives: it was clean, the air conditioner was new, easy to control, and not noisy, there were enough towels/wash cloths, etc, the staff was friendly and the pool looked sparkling and inviting. Having grown up in the area, it was great to see how a typical '50s era motel had been adapted to 21st century travellers' needs. Free wi-fi was provided, but we had a poor signal in our location, which we attributed to those thick 1950s walls separating us from the router. No big deal -- we checked email on our phones. Our towels were changed after the first night, but the coffee pack was not replaced, nor the beds made. We assumed that the "efficiency" nature of the unit accounted for that. However, the one big negative is that the guests are requested to wash their glasses and cups before they leave. Everything seemed clean, but I can't imagine that this is ok with the health department. I can understand this requirement while guests are staying in the room, but definitely not between guests. Glasses and cups should be sterilized or disposables should be provided. Would we stay there again? It was convenient, clean, friendly and affordable -- so yes, but we'll bring our own glasses and cups!

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 31, 2012

the resort/motel was a good three star the location is great ten minute walk to the beach two
min. walk to all stores and restaurants, the rooms were clean, the pool area was clean and large enough, the staff is helpfull but not in your face. Stayed for two weeks with my wife the room was cleaned once a week didn't want them in there any more then that anyway, I could walk to John's pass 2 to 3 miles do not need a car as the trolley stops near the front door, you can get an all day pass and take it all the way to Clearwater for only $4.50. I would stay there again, this place does not claim to be a 5 star but good value for the money

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nassau, New York
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed February 22, 2012

First, I want to say that George S.'s review is on the money. I stayed for 4 nights and not once was my bed made or my room cleaned. I had to go to the office to get towels, toilet paper, etc. And I was greeted with the feeling that they were doing me a favor. As far as the room itself, the sleeping area was fine-no real issues there, except for the fact that this is the first place I've ever stayed that didn't have a clock on the nightstand. The bathroom was a bit old and not very functional. There wasn't so much as a hook on the back of the door to hang towels and I've never seen a shower/tub without a soap dish. The toilet had to be held down to flush and you had to make sure it flushed all the way, or it would be clogged. The sink area is just a pedestal-fine for one person, but could get a little tight for a family (there is a window ledge where you can keep toiletries). The ceiling paint was peeling and the fan vent was caked with dust.

As far as location, be aware that this motel is right on the main road. The courtyard photos on the website are actually a small area that is right on the main road. Rooms on the courtyard aren't more than a few yards from the road. Also, the beach is not in walking distance. There are several beautiful beaches nearby, but they are all a drive away (only a few minutes, but definitely a drive). Most hotels in the area are on one side or the other of Gulf Dr., the main strip along the beach-this one isn't. It's on Blind Pass Road-you can map it to see where it is in relation to the other hotels in the area.

Another odd thing about this property is that the office is only staffed from 9:00 a.m.-10:00 p.m. So if you need anything before 9 or after 10, you're out of luck. Also makes an early checkout difficult.

One last note--it seems that there is a group of related people who appear to live there permanently-it's kind of a strange situation. On a positive note, the pool is actually nice, although the pool area is smaller than it appears in the photos. Again, while there is a wall to block it from the main road, it's still very close and you can hear the traffic whizzing by. You also have to walk out on the main road to access the pool.

The shame is is that this would not be a terrible place if some minor changes were made like staff attitude and availability and some minor investments in room amenities. Overall, I would not recommend this motel to anyone.

Room Tip: Don't choose one here.
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  • Stayed February 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Vernon, Ohio
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 20, 2012

This property is anything but a "Resort". The rooms are tiny.
The first day we returned at 5:00 p.m. to find that housekeeping had "missed" our room. When we complained, the staff member replaced two towels and made the bed. (Nothing More)! She didn't even empty the trash.
The second day we returned around 4:00 p.m. Again we discovered that housekeeping had not cleaned our room. When we complained, we were told that there were three "checkouts" and she didn't have time clean our room. She then replaced two towels and made the bed. We had to ask her to empty the bathroom trash can.
The TV was very small and seemed to "blip".
The attitude of the one person on duty was poor. She didn't seem to enjoy her job.
The price was reasonable. I guess 'you get what you pay for'
There are a lot better places in the area. Don't stay here!

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Blind Pass Resort

Address: 7901 Blind Pass Road, Saint Pete Beach, FL 33706
Location: United States > Florida > Saint Pete Beach
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Saint Pete Beach
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Blind Pass Resort is a quiet, family friendly resort-motel located on the island of St. Pete Beach, Florida. We are just a half mile from the beautiful beaches. Our rooms are updated, featuring flat panel TVs, kitchens, tile flooring. We have a gorgeous pool area for ultimate relaxation. Prices are affordable and rooms are meticulously clean! Friendly staff and management always on duty! We are here to make your stay in St. Pete Beach as comfortable as possible. Free Wifi, free parking, no cleaning fees or resort fees! ... more   less 
Also Known As:
Blind Pass Hotel Saint Pete Beach
Blind Pass Motel
Blind Pass Resort Saint Pete Beach, Florida

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