For the most part, the staff was very friendly. Only less-than-nice person was the check-in clerk when we arrived. Room was a bit musty and carpet felt sticky to bare feet. Found a roach in bathroom. My feet were sticking to the bathroom floor; and when we asked that it be cleaned, they used a strong bleach mixture, so the chlorine smell lingered for quite a while. Apparently, they use quite a bit of bleach all over the hotel. Each day when they were cleaning/mopping the breakfast area in the lobby, the bleach smell was overwhelming.
The breakfast was very good, with quite a variety of foods.
All of the service staff made it a point to greet when we passed by, which was refreshing.
Word of caution.....if you book with hotels.com, you are not allowed to upgrade to a more expensive room with a better view. Also, what they called a partial ocean view was a view of the motel across the street -- at least the part you could see through the palm tree branches.
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- Also Known As:
- Hampton Inn St. Augustine Beach Hotel Saint Augustine Beach
- Hampton Inn Saint Augustine Beach
- Saint Augustine Hampton Inn