This was a last minute reservation, I wanted oceanfront and it was the only hotel in St Augustine that had a room for the dates we wanted to stay, plus we had stayed here years ago when it was a Holiday Inn. We figured, it has to be OK, right? Boy how wrong we were. We stayed Sept 18th thru the 21st. We had actually planned on staying one more night but this place was so disgusting we left early. We had checked the bedbug registry and there were no reports for bedbugs, we were relieved. But, one night I got up to the bathroom and found a very large bug. We went down to the front desk and were told it was a palmetto bug and it was harmless. They offered to move us or have someone come in and spray the room. We opted for spraying. Later on we googled palmetto bugs...they are a type of COCKROACH!!!!!!!!!! Disgusting!!!!! And we could not tell that anyone had come to the room and sprayed. We went out and bought cockroach pills and put them in the room ourselves. We should have left then.
The ceiling is falling off, the popcorn paint. It looks like its from water from somewhere. It was all over the floor. The day the maids came in, I figured they would clean it up...NOPE. Was still there when we went back in. So how well did they clean the place?
The bath tub drain was so slow, you ended up with half a tub of water during your shower. We went out and bought Drano ourselves. It helped. But the problem is, no one cleans out the drain, you could see all kinds of gross stuff stuck on the drain! Again, disgusting!
We are sorry we stayed here and definitely would NOT recommend anyone staying here.
- Official Description (provided by the hotel):
- The Holiday Isle Oceanfront Resort offers the best of both worlds, being directly on St. Augustine Beach, and only 10 minutes to historic 'Old Town.' Hotel amenities include a full service restaurant, free Wi-Fi, direct beach access, large outdoor pool, poolside tiki bar (seasonal) and a friendly staff. A variety of room options are available in our 150-room, 5-floor hotel, ranging from ground-floor rooms which are pet-friendly to partial view rooms to direct oceanfront rooms. ... more less
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- Also Known As:
- Holiday Isle Oceanfront Hotel Saint Augustine Beach
- Holiday Inn St Augustine Beach
- Holiday Inn Saint Augustine Beach
- Saint Augustine Beach Holiday Inn