Wound up at this hotel before I saw the reviews. Decided to give it a chance anyway. Check-in staff was nice and professional, our room was obviously a recently remodeled version. Room 245, beachside, is nice and very accomodating. Contemporary sink/vanity set-up right across from the bathroom. The bathroom offers a *very* contemporary glass door shower, with a stylish ceiling shower, and nice mood lighting. Our room was clean upon check-in, and the housekeeping staff we encountered was friendly and professional. Our room constrasted with the experience of many others here.
All of the ice machines currently are missing, and admittedly, it would have been accomodating for the front desk to have alerted us to this fact. Also, the sole elevator is quite a distance from the front desk, and not completely convenient to the outer wall rooms.
Still, my friend and I wanted to report that the entire facility is not a total loss.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I would very much like to thank you for your time and your opinion.We have done a lot of work to the Deluxe section and am so happy to see it is appreciated. We do take pride in our rain showers. I am sorry for the inconvience of the non working Ice Machine,we do have ice available at the front desk and will be happy to have it brought to your room.. The Elevator is located in the indoor pool area and seemed to be the best location for all. I again want to thank you for taking the ;time for reviewing us and I hope to see you again soon ! Many Thanks!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.