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“Great place to stay and close to the beach” 5 of 5 stars
Review of Ascend Collection Castillo Real

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Ascend Collection Castillo Real
3.0 of 5 Hotel   |   530 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080   |  
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Arlington, Texas
Top Contributor
69 reviews 69 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
56 helpful votes 56 helpful votes
“Great place to stay and close to the beach”
5 of 5 stars Reviewed September 6, 2011

Our room was large and well decorated. There was a large shower and comfortable king bed, cable, microwave, small refridgerator, hair dryer, free wifi and various other ammenities. We were well taken care of daily by friendly staff. The pool was nice and the hot tub hot. We walked about 1/2 a block to get to a white sand beach that was so heavenly. Can't review the cafe as we did not eat there, but noticed alot of people did.
We would definitely stay there again.

Room Tip: Next time we would pay alittle extra and get a balcony
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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527 reviews from our community

Traveler rating
    318
    152
    34
    18
    5
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136
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Atlanta, GA
Top Contributor
77 reviews 77 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed September 4, 2011

Pros: Friendly staff, nice clean rooms, close to the beach, nice restaurant, decent view of the ocean from 4th (top) floor.
Cons: not ON the beach, can't hear the ocean with balcony doors open, very poor water pressure in shower.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 26, 2011

We chose this hotel on the basis of its location, on site restaurant and good reviews. The publicity blurb described it as being a bit different with the emphasis on quality of service and fit out. The hotel is quite new and the furnishings did not disappoint. We had no problems in signing in and staff were really helpful about getting us information on the regular tourist bus schedule to town. This is useful if you want to get up to the historic town centre and not get embroiled in parking madness! The rooms were spacious, clean and well appointed with a microwave and fridge. The balcony at the back looked over the pool with a view of the ocean over the houses facing the ocean. There are not a lot of options for eating close to the hotel within walking distance so we ate two nights in the hotel restaurant. It is a bit on on the pricey side but really good food. A complimentary voucher help offset the costs. The pool is a good size and the surrounding poolside area is generous. One of the best features is the proximity of the wonderful beach. You can walk for miles along almost empty beach.

Room Tip: Book early if possible. It is a popular choice
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  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oldsmar, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 23, 2011

GREAT Hotel! Do not pay attention to the negative reviews from individuals. This place is VERY clean - staff is very friendly - restaurant inside the hotel is Fabulous!!!!! Pool very clean - the Room was huge!!!!!! Shower and bathroom area - huge! Very pleased!!!! Very convenient to downtown - for a small fee the shuttle bus (Ole Town Trollies) takes you downtown - your ticket is good for 3 days.... It's a wonderful way of getting around town! :)

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review, September 6, 2011
Thank you so much for your comments about your recent stay at our our property. I am so glad that you enjoyed your stay and that our staff was able to enhance that experience. We can't wait to see you again and make your future stays just as enjoyable.
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Atlanta
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 19, 2011

My husband and I had a wonderful stay at this hotel. First of all they are very military friendly which is extremely appreciated. The room was spacious, clean, and dream worthy. The large Jacuzzi tub was heavenly. The pool was warm and tremendously nice. All the staff we encountered were knowledgeable and beyond friendly. The hotel is steps from the beach. BTW Saint Augustine beach is pristine. The immaculate white sand is to die for. I wasn’t expecting the beach to be that nice. The Old Town Trolley picks up directly in front of the hotel which was a big plus. I would recommend this hotel time and time again. There is a clear reason why they are # 1 on TripAdvisor!!

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review, October 18, 2011
I am happy to hear that you enjoyed your stay with us. I love to hear that our staff made you feel welcome and were always friendly and willing to help in whatever way was needed at the time. We look forward to making all of your future stays with us just as memorable. Thank you for taking the time to let others know just how much you enjoyed your stay.
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Cave City, Arkansas
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 18, 2011

This is a beautiful hotel with a fantastic location right on the beach. Walk out the back door and you are on the cleanest beach in the world. Easy access to Old St Augustine, plus close to the newest and most modern shopping facilities. If you want to stay near St Augustine, this is the place to stay

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 12, 2011

Stayed at this property for a long weekend with friends. This small boutique hotel is a real gem on St. Augustine Beach with reasonable rates. The decor is beautifully done, rooms are spacious with a large dressing area and large walk-in shower. The staff were friendly and helpful and the on-site restaurant was wonderful as well. Located just steps from the beach, this is the best place to stay on St. Augustine Beach.

  • Stayed November 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ascend Collection Castillo Real

Address: 530 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080
Phone Number:
Location: United States > Florida > Saint Augustine > Saint Augustine Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Saint Augustine Beach
#2 Business Hotel in Saint Augustine Beach
#2 Romantic Hotel in Saint Augustine Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ascend Collection Castillo Real 3*
Number of rooms: 60
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Also Known As:
Ascend Collection Castillo Real Hotel Saint Augustine Beach
Castillo Real Clarion Collection
Clarion Collection Saint Augustine Beach
Clarion Saint Augustine
Saint Augustine Clarion

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