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“nice for the price” 4 of 5 stars
Review of Quality Inn Outlet Mall

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Quality Inn Outlet Mall
2.5 of 5 Motel   |   2310 State Road 16 & I-95, Saint Augustine, FL 32084 (Formerly Quality Inn Saint Augustine)   |  
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Ranked #43 of 75 hotels in Saint Augustine
Grand Island
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“nice for the price”
4 of 5 stars Reviewed August 22, 2013

After spending ten nights in different hotels in the past month and reading other reviews, I took a chance on this hotel. Yes it needs updating, but the beds are confortable and overall it was great for the money. That staff was above average, the breakfast was the best out of the ten!!! I spend more then double on all the rest of them and this one was the best of all ten.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 people have reviewed this hotel

Traveler rating
    36
    57
    29
    12
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Martinsville, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed July 13, 2013

The hotel could use some updating but we found it to be decent for the price. We came across no bugs, which is the first thing we look for when we check in any hotel. The staff was friendly and helpful when we needed to switch rooms for a lower level one.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Huntsville, AL
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 13, 2013 via mobile

I am in the lobby as I write this. I would say don't expect much more than a bed and a tv. If not then you will be satisfied. The hotel is in need of updating. Bathrooms show definite wear. Carpets are tattered and sticky. Breakfast is little more than pasties. But if you are on the road traveling late and tired then it is acceptable.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Warner Robins, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2013

We were looking for an inexpensive place for a 3 day getaway, and found it at the Quality Inn! The place is a bit old, and could use some fresh paint, but the room was super clean, especially the bathroom. Check-in (and out) was super fast, everyone on the staff that we met was very friendly. When checking out, a lady that had checked in the night before but had checked out and went elsewhere because the A/C in the room malfunctioned came back looking for her sunglasses that she left in the room. The front desk had them and had tried to contact her to get them back. That's service. As for the air conditioning, ours worked great, and felt wonderful after a hot afternoon at the beach. It was super cold. If I had to say anything negative about the place, it would be that they need an ice dispenser on the second floor. Apparently there was once one there by the signage. We will definitey stay here again.

Room Tip: Be careful on the passenger side of the handicap parking spot on the west side of the building. Ther...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed July 6, 2013 via mobile

We stayed one night and left with Bed bugs! Seriously not worth it: stay away! Very disappointed with how clean the room was, for what we paid, we expected more from quality inn! We stayed June 2013, so unhappy about the bed bug situation!

  • Stayed June 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Salem
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 2, 2013

We have stayed here twice now on our way to Florida. It is a nice size room and very clean. They are also pet friendly and have a nice area to walk the dog. The staff are very nice and helpful. Their breakfast is good and plentiful. The area has lots of dining options and is nice drive to the beach. Both of our stays were very nice.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Caguas, Puerto Rico
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 1, 2013

Very attentive and friendly desk clerk, went out of her way to help us have a nice time Good hot breakfast. Spacious room and comfortable bed. Very clean, with a refrigerator and microwave in the room. Only one night, but a very nice stayed. Location is excellent, very close to attractions.

Room Tip: Ask for a king bed room.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quality Inn Outlet Mall

Address: 2310 State Road 16 & I-95, Saint Augustine, FL 32084 (Formerly Quality Inn Saint Augustine)
Phone Number:
Location: United States > Florida > Saint Augustine
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 75 hotels in Saint Augustine
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Outlet Mall 2.5*
Reservation Options:
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Also Known As:
Saint Augustine Holiday Inn
Holiday Inn Saint Augustine

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