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“2 Roches, rust stained drains, Ashtray room, scary hotel” 1 of 5 stars
Review of Quality Inn Historic

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Quality Inn Historic
2.0 of 5 Hotel   |   1111 North Ponce de Leon Boulevard, Saint Augustine, FL 32084 (Formerly Comfort Inn)   |  
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Ranked #52 of 78 Hotels in Saint Augustine
Oakville, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“2 Roches, rust stained drains, Ashtray room, scary hotel”
1 of 5 stars Reviewed March 6, 2013

We took a day trip to St. Augustine's for Valentine's day while down in Florida for vacation in February 2013. All the B&Bs we walked by were booked so we found this online at $80/night. The pictures online looked nice so we drove over. The front desk lady was nice. Gave us the room for the $80 price we saw online -that's where the positives ended. We went into the room looking for some down time before heading out for the night. Right away, you felt something was off. It was kinda seedy and you felt scared. There were people sitting in their cars smoking right outside the room and they did not look like guests. The room itself was DISGUSTING!!!! We were not previously told the room she gave us was a smoking room, nor were we given any options. We saw 2 cockroaches in the bathroom. The Toilet did not flush properly and there was rust on the drain and taps. The smoke in the room was so thick we were choking. My fiance is a social smoker and even he couldn't stand the smell. We wound up putting a chair up against the door because we didn't feel safe. And we put our bags on the little table provided after seeing the roaches. I'm not a picky person, but after trying desperately to suck it up and live with it because it was cheap, my intuitions got the better of me and we left after 20minutes. THANK GOD! I told the front desk lady i couldn't stay there with the roaches and she didn't even seem surprised, just asked for the room number and confirmed she wouldn't charge our card. So far, she's been right, no charges came through. We went across the street and got the last room at the Holiday Inn for $30 more. Now there's a hotel worth staying at -non-smoking, clean, secure. GLAD I WENT WITH MY INSTINCTS AND LEFT THE QUALITY INN!!!!

Room Tip: Do NOT stay here.
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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273 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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cincinnati
1 review
1 of 5 stars Reviewed February 28, 2013

where do you start ? no linens, toilet broke, window so dirty hard to see daylight, barking dogs in adjacent rooms, within 100 feet of a busy rail line that shook the building, some kind of long term tenants living there, definitely not tourist and scary looking, generally run down and dirty. I reserved two rooms for two nights. We stayed one night because it was late and everything was booked for a Saturday. Got out of there the next morning. I have stayed at low end hotels by my choice and price but none as disgusting as this one and these folks charge premium prices for historic st. Augustine. This was so disgusting I will never stay in a quality inn again if this place meets their standards. I do not want to hear a excuse about the place being a franchise and quality inn has no control, they put their brand on the building. They did give me a $30 break on price, but as I told the people I would not stay there again for free.

Room Tip: do not stay at this place
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  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Salisbury, MD
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 27, 2013

We stayed here for a couple days. Nice outdoor pool and hot tub! We were located on the back side of the hotel with a view of the bay. Room had a fridge and microwave. Rooms are dated but clean. There is a train that comes by about 2-3 times per day but it didn't bother me any.
Breakfast was fast and free (waffles, sausage patties, egg and assorted bagels, juices, same every day).
Very convenient to tour St. Augustine, we did the Old Town Trolley and they picked us up right at the lobby. We called them and they arrived in 5 minutes! Nice not to need our car and when you are finished for the day, they bring you right back.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Orem, Utah
Top Contributor
123 reviews 123 reviews
67 hotel reviews
Reviews in 48 cities Reviews in 48 cities
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed February 26, 2013

When I first entered the room here it appeared pretty nice. Until I got into the bathroom. LOTS of mold on the tiles and where the tub meets the floor. Discusting. And no place in the discription of the property does it mention that there is a VERY ACTIVE train track right at the rear of the property. When I say active a very long and noisy freight train went by at 8:30 PM, Midnight and at 5:30 AM. Good luck if you can sleep thru any of the visits that the train makes. At check in the clerk made me feel like I was taking up her time. Will never stay here again and will certainly not recommend it!

Room Tip: If you end up staying here make sure you get a room NOT at the rear of the property.
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  • Stayed February 2013, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wakefield
Top Contributor
54 reviews 54 reviews
44 hotel reviews
Reviews in 35 cities Reviews in 35 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed February 25, 2013

This hotel is in a good location for walking into St Augustine. The room could have done with renovating, the carpet especially. We had a room at the back, we were warned about the railroad but it wasn't a problem to us, the trains ran until around 11 pm and then restarted early morning, the noise did not disturb us. Breakfast was fine and the women working in the restaurant at breakfast was great, very friendly and helpful. The main downside for me was the fact that there was no pedestrian crossing to get across the main road, this may be a problem for people with mobility problems. On the whole an average hotel that is cheap and close to the town.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Wallingford, CT
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 16, 2013

If you are a good sleeper and noise does not bother you, then you may want to stay here, Our room was in the back right next to the railroad tracks. It had a nice view, but a freight train went by every few hours throughout the night.
The staff was helpful very friendly. The breakfast was not great, but there was coffee,
It is in a good location, not far from downtown.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Titusville, Florida
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 8, 2013

We had a great experience at this hotel! It is just blocks away from the historic downtown area and is always neat and clean. Felt very secure and safe there also. Nice folks there had put together a package for us including meals, carriage ride etc and it was wonderful!! highly recommend for some relaxing time away.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Historic

Address: 1111 North Ponce de Leon Boulevard, Saint Augustine, FL 32084 (Formerly Comfort Inn)
Phone Number:
Location: United States > Florida > Saint Augustine
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 78 Hotels in Saint Augustine
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Historic 2*
Number of rooms: 84
Reservation Options:
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Also Known As:
Quality Inn Historic Hotel Saint Augustine
Quality Inn Saint Augustine
Saint Augustine Quality Inn

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