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“Disgusting” 1 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.5 of 5 Hotel   |   901 A1A Beach Boulevard, Saint Augustine, FL 32080   |  
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Choice Privileges Points
Ranked #59 of 78 Hotels in Saint Augustine
Oviedo, FL
1 review
1 helpful vote 1 helpful vote
“Disgusting”
1 of 5 stars Reviewed July 14, 2010

If you like damp, smelly rooms and to look at urine and hair of previous guests then you'll love this place.

  • Stayed June 2010, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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201 reviews from our community

Traveler rating
    32
    49
    31
    21
    68
See reviews for
71
79
12
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Any
English first
Victor, NY
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 29, 2010

Choice Hotels vary, but usually stay within a brand quality standard - Comfort Inn's are clean, basic, and great for traveiling when you don't hang out at the hotel. This dump is far from clean, and you know the owners are cutting all the corners when the coffee is the color of herbal tea. Internet is only available in the lobby, but the Choice Hotels reservation service tells you they have it in the rooms. It is far from St Augustine (the historic district) but the beach is a cross the street (out of view). This is a LOW Budet hotel at a mid-budget cost; a very poor value.

  • Stayed June 2010, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viera
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 24, 2010

Rugs stained and torn - mold in bathrooms - some painted walls some not
lights worked when they wanted too
Food in beds when unmade
Totally totally disgusting place
DO NOT STAY

  • Stayed June 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bound Brook, Nj
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed April 28, 2010

We have been staying at Choice Hotels for quite a few years now, and this has to be the worst Choice Hotel we have ever stayed at. We would have checked out immediately if it wasn’t after 4:00 pm on a Friday in a resort beach location. I should have had a clue when we asked the staff to recommend a place to eat; and they suggested Subway, when St Augustine Beach has so many restaurants. We have come to expect a nice and clean hotel when we book a Choice Hotel, this one was disgusting. I can't even believe that Comfort Inn would allow their name on this hotel.

  • Stayed April 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monmouth County, NJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 10, 2010

We booked 5 nights one month in advance and planned to stay Easter Week. Upon checking in we inspected our room and found stained bed spread and couch, and wrinkled sheets that looked as if they were pulled up without laundering from previous guest.The room was shabby and the smell was awful. We told the desk clerk and asked to see another room to find the condition identical to the first. We told the desk clerk and said we would not be staying. She called the manager and he said we would be charged 1 night for canceling. We called several other hotels and were lucky to find a room at the Hilton Garden down the road. It was Fantastic but cost $40.00 more per night. I saw the manager of the Comfort In the next day and he was arrogant and refused to give me a refund. I think the management attempts to do their own laundry and cuts corners. I have stayed at Comfort and Quality Inns for twenty years and found them to be clean and a good rate. This is the first time we ever had to leave a hotel.

  • Stayed April 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 28, 2010

We stayed here one night while my 85 year old mother visited friends on the beach about 10 miles away. I travel a lot for my job and stay at comfort inns around 30 nights per year. This was disgusting. There was grime on the walls and something dripped on the sofa bed, a burn hole in the comforter, filth on the bath room fans and floor. The computer desk looked like it would fall down. There were pieces of trim missing everywhere, burns on the sink. The breakfast offered no eggs, protein or whole grain choices.

Had my husband not been with me I would have been afraid to stay alone. I would have eaten the prepaid 90 some dollars and found another place.

  • Stayed January 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
1 review
4 of 5 stars Reviewed December 28, 2009

I love this place. It is perfect for vacation. Clean and service was good. Place is clean and well maintained. Staff is very courteous. I am visiting next year and staying at the same place.

  • Stayed December 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 901 A1A Beach Boulevard, Saint Augustine, FL 32080
Phone Number:
Location: United States > Florida > Saint Augustine
Amenities:
Beach Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotel in Saint Augustine
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Hotel is located Across from Beautiful St. Augustine Beach, Has nice Wooden Board walk to the beach from hotel, NO OCEAN VEIW FROM Room & HOTEL. Old town trolly tour pick up everyhour. Free full HOT Breakfast, Free HBO, free highspeed wifi thruout the hotel. 32" FLAT SCREEN HD TV, Hair Dryer, Iron and Board, In room Coffee Maker, full length mirror, night light, Out Door Pool & Hot Tub. Hotel is 100% non smoking, with designated smoke area. Pet Friendly rooms available with pet verified , $20.00 charge per pet per night. Historic Downtown 4 miles from hotel, Choice of nice restaurants within 1 mile area. Oldest Light House 1 mile from hotel. Daytona 45 miles, Orlando Theame Park 100 miles. ... more   less 
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Also Known As:
Comfort Inn - St. Augustine Hotel Saint Augustine
Comfort Inn Saint Augustine
Saint Augustine Comfort Inn

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