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“Avoid this hotel!!” 1 of 5 stars
Review of BEST WESTERN Spanish Quarter Inn

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BEST WESTERN Spanish Quarter Inn
2.0 of 5 Hotel   |   6 W Castillo Dr, Saint Augustine, FL 32084   |  
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Ranked #32 of 78 Hotels in Saint Augustine
Boston
1 review
1 helpful vote 1 helpful vote
“Avoid this hotel!!”
1 of 5 stars Reviewed December 26, 2010

Please, do yourself a favor and avoid this hotel. The bug warnings in other reviews are real! Gross! And you know they've sprayed for the bugs--so are my kids playing in bug spray over everything? This is a run down, old hotel--avoid it.

  • Stayed December 2010, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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342 reviews from our community

Traveler rating
    81
    144
    72
    26
    19
See reviews for
107
150
10
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Fremantle, Australia
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed December 25, 2010

We stayed here for a night, and got a discounted room ($59) on account of there only being a smoking room available. Room itself was a bit dated, with very noisy exhaust fan and close to the pool area which was also a bit noisy. We saw a couple of cockroaches, probably on account of the room being on the ground floor and close to moisture. But for the price, it was pretty good value, and within walking distance to the centre of St Augustine. We also got complimentary parking (normally $5) which was a plus. Front counter service was excellent. We didn't avail ourselves of the complimentary breakfast.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bristol, England
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
143 helpful votes 143 helpful votes
3 of 5 stars Reviewed December 18, 2010

My wife and I stayed in several Best Western hotels whilst driving around Florida. This one was average but comfortable. We felt it was a little overpriced (although we were there on a Pirates' weekend) and we were surprised to find we were charged to park in the hotel's car park ($5 a night). The Town itself was fascinating. The hotel is situated 5 minutes away from the Old Town and about 3 minutes from the Waterfront. There is a Trolley stop opposite the hotel - 1 minute walk away. The beds were comfortable in reasonably sized rooms. There was an adequate complimentary breakfast, taken in a very small lounge next to reception, although watch out for the toaster - it kept blowing! There is no restaurant at this hotel but Barnacle Bill's next door was a good, basic seafood restaurant (also had a nice steak), reasonably priced with friendly staff.

  • Stayed November 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
florida
Top Contributor
136 reviews 136 reviews
41 hotel reviews
Reviews in 61 cities Reviews in 61 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed December 6, 2010

I have stayed at more expensive places in St Augustine but we just wanted a room closer to downtown this time and not pay a lot. The room was clean and ready an hour early. I just wanted to park the car but they were ready for us. The five dollar charge for parking was not bad, have paid more at other places, Hilton charges over 15.00 a day. The room had comfy beds and great pillows. It was quiet and the desk clerk was very nice and gave us coupons for dinner. Good coffee in the am, not really a breakfast person but they seem to have a variety if you were. Great weekend and will return.

  • Stayed December 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Morechoices
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 5, 2010

Driving into town (on a whim), on a Saturday night, we were happy to find this hotel to be exactly what we needed. Hotel staff was excellent. Location is excellent. Our room was comfortable and clean. Breakfast in the morning was probably one of the best "continental breakfasts" I've seen. The kids had waffles and cereal, while me an mom loaded up on the coffee and bagels. Internet access in the lobby was convenient.

  • Stayed October 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florida
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 25, 2010

First, let me say the staff was friendly and always helpful. The problem I had with this hotel was the charge of $5.00 each night to park in their lot. If you pay over $100.00 a night at an older hotel with outside entrance doors, you should not have to pay the extra charge. Also, if you plan on taking advantage of the continental breakfast, be prepared to squeeze into a very small room with other guests. Or like me, just grab coffee and go.

  • Stayed August 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeffBWS, Manager at BEST WESTERN Spanish Quarter Inn, responded to this review, September 10, 2010
Thank you for your review of our hotel. We want to take the time to express our gratitude for your stay with us, and apologize for any inconvience that you experienced during breakfast, and to inform you that in the future we are planning on extending the area. Thank you, Sheri-AGM
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Lakeland, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 21, 2010

We went to St. Augustine for an overdue vacation. AAA booked us at the local Best Western in the Spanish Quarters. The bathroom was so small that my husband had to get into the tub to close the door. Roaches had races on the walls. The beds looked & smelled liked the sheets were flipped over instead of changed. The exhaust fan in the "bathroom" doesn't work. MUSTY!! Trying to slide a $5 parking fee in really SUCKS!!! Best Western is on our Black List! Should be 1/16 diamond. AAA asked us to come in to discuss this situation.

  • Stayed August 2010, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeffBWS, Manager at BEST WESTERN Spanish Quarter Inn, responded to this review, September 10, 2010
We want to thank you for taking the time to write about your experience at our hotel, and wish to apologize for your experience here. Thank you, Sheri-AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Spanish Quarter Inn

Address: 6 W Castillo Dr, Saint Augustine, FL 32084
Phone Number:
Location: United States > Florida > Saint Augustine
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 78 Hotels in Saint Augustine
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Spanish Quarter Inn 2*
Number of rooms: 40
Official Description (provided by the hotel):
Come stay at the newly renovated Best Western Spanish Quarter Inn! We're in the heart of the nation's oldest city. We have comfortable, petite rooms and breakfast is included. You can even enjoy complimentary room service! We are walking distance to St. George Street, Ripley's Believe It or Not Museum, the Lightner Museum and the Castillo de San Marcos. We provide leisure travelers with affordable and comfortable accommodations. Sightseeing trains conveniently stop right in front or our property. Nestled in downtown St. Augustine, the Best Western Spanish Quarter Inn offers all the conveniences you need for a pleasant vacation. You can also relax in our refreshing pool or stare at the stars in our whirlpool! ... more   less 
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Also Known As:
Best Western Spanish Quarter Hotel Saint Augustine
Best Western Saint Augustine
Saint Augustine Best Western

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