I have yet to read a review that has a real response from management. All the ones I have read do not address any negative issues. I booked my room through AAA. I expected a clean quiet room with a refrigerator. It cost me almost $250 for two nights. There was no refrigerator. The asst mgr said we could walk over and use the office refrigerator for our water. She kept pushing the trolly instead of telling me how to get to things we wanted to see. The towels were dingy yellowish and you practically had to step into the tub before you could close the bathroom door, we had ants and I found some strange bug crawling on my shoe, (I have no idea what it was).We had noise from the pool til almost ten at night as well as noisy people walking past our door both nights. The breakfast room was tiny and less than minimal. We could could have gone to a 7-11 and gotten a better breakfast. The only postive thing about the room was the shower pressure. To top things off, even though I had booked through AAA, the office said it was through someone else and I had to pay $10.60 to park at the hotel. The asst mgr said the room had already been deducted from my card and I had to pay $10.60 more or not park there. Also the A/C blew right on the bed and you cannot change the angle of the air and was extremely noisy.
Think twice before you book here. Go across the Bridge of Lions and get more of what you pay for.
- Official Description (provided by the hotel):
- Come stay at the newly renovated Best Western Spanish Quarter Inn! We're in the heart of the nation's oldest city. We have comfortable, petite rooms and breakfast is included. You can even enjoy complimentary room service! We are walking distance to St. George Street, Ripley's Believe It or Not Museum, the Lightner Museum and the Castillo de San Marcos. We provide leisure travelers with affordable and comfortable accommodations. Sightseeing trains conveniently stop right in front or our property. Nestled in downtown St. Augustine, the Best Western Spanish Quarter Inn offers all the conveniences you need for a pleasant vacation. You can also relax in our refreshing pool or stare at the stars in our whirlpool! ... more less
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- Also Known As:
- Best Western Spanish Quarter Hotel Saint Augustine
- Best Western Saint Augustine
- Saint Augustine Best Western