These folks have a great concept, they just need to invest some $$ in equipment ! The 3 day pass, on and off, tour folks are good, the seats will send you to the Dr. ! Be advised it looks like they all disappear for lunch from 12-12:30 with little or no notice. We were told to wait 5 minute for a ride back to our hotel and 45 minutes later the trolly arrived. Had they simply been honest and told us they were OTL we would have walked the 1/4 mile. This company has better equipment in other locations so I don't know what their problem is with St. Augustine. Check out the red train, same concept, may be more enjoyable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.