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“Excellent service, but...” 3 of 5 stars
Review of Acapulco Mexican Restaurant

Acapulco Mexican Restaurant
12 Avenida Menendez, Saint Augustine, FL 32084-3601
904-808-9933
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Ranked #267 of 444 Restaurants in Saint Augustine
Cuisines: Mexican
Dining options: Breakfast, Lunch, Dessert, Dinner, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Lunch, Dessert, Dinner, Late Night, Reservations
Charleston, South Carolina
Senior Contributor
30 reviews 30 reviews
16 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Excellent service, but...”
3 of 5 stars Reviewed October 14, 2012 via mobile

We went on a quiet Wednesday evening. As we asked in the restaurant the hostess was sitting at the bar and with barely acknowledging us told our group of seven to go upstairs. Did not even get up from the bar. Our waiter upstairs did accomadate our group and pushed table together for us. Unfortunately for our waiter three hostess became very upset and yelled at him in friend off everyone. Then proceeded to take pictures of the table. The way the situation was handled our waiter was tipped extremely well, but we will never return. The food was average but not worth the experience we had.

    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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293 reviews from our community

Visitor rating
    95
    70
    52
    26
    50
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Saint Augustine, Florida
Senior Contributor
40 reviews 40 reviews
34 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
29 helpful votes 29 helpful votes
“FOOD POISONING!!”
1 of 5 stars Reviewed October 13, 2012

This place is VERY deceiving!! BEWARE!! I received food poisoning from this establishment!! Afterwards, I heard around town that MANY people have gotten food poisoning from here!

Visited September 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
62 reviews 62 reviews
39 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
29 helpful votes 29 helpful votes
“Nice place for a mid-day lunch”
3 of 5 stars Reviewed October 2, 2012

Stopped here for mid-day Margaritas and appetizers. Can't say it was the best Mexican food I've ever had but it was fine and the pitcher of Margaritas was delicious. Our server, Mirabella, was a delight and took excellent care of us. The view from our table was beautiful. I'd visit again.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Top Contributor
106 reviews 106 reviews
34 restaurant reviews
Reviews in 40 cities Reviews in 40 cities
87 helpful votes 87 helpful votes
“No Fiesta Here”
3 of 5 stars Reviewed October 1, 2012

I was told this place had the best Mexican food in town. We had a party of 9 and the place wasn't busy at all. Service was slow and it took over an hour to get our food. That was after we ask the server several times. Like I said, the place was not busy. We understood we had a large group and was fine with waiting but not when there were only 3 other tables. Food was average and we had to chase our server down for drinks. Wouldn't recommend the place to anyone especially with so many other restaurants in the area. I definitely was disappointed in our outting here.

  • Visited September 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great atmosphere, average service, ok food”
3 of 5 stars Reviewed September 22, 2012

All my friends said it's the best Mexican in town. So we went in. Nice looking place. Small menu.. traditional food ...but it took an hour to get our food. And i ordered the fiesta combo
3 items plus beans and rice. I had 2 enchiladas and a quesadilla. It was $11. I was expecting a feast. Not even close! Was the amount of food you get for $5 at taco bell. And it was okay Not fantastic. not worth an hour wait. Go somewhere else for Mexican in st Augustine.

    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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