We just returned from our annual trip to St. Augustine. We had the worst experience at Spy. We had 14 people in our party. We were able to get drinks and salads very quickly but food was very slow. Some of our party ordered hot food and others ordered Sushi. The hot food came out in about an hour along with one Tuna Roll that someone ordered. We were assured the rest of the Sushi would be out soon. We ordered more drinks and continued to wait another hour. Finally, the waiter said it was coming. We said we didn't want it anymore. He brought it and then boxed it up. We still said we were done waiting. Everyone was ready to go. We didn't want the food, he told his manager and he took 10% off everyones bill. No food was removed from ours. We were willing to pay for the salad and drinks but two hours was a long time to wait when everyone with the hot food was done. Two kitchens or not that is way too long.
The manager wouldn't even come talk to us. We took care of the server twice. Gratuity was included and not told to us either. 90 meal including tip and we ate one salad and had drinks.
We will not be back.
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