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“Great stay in St. Augustine” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Saint Augustine North

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Holiday Inn Express Hotel & Suites Saint Augustine North
2.5 of 5 Hotel   |   2300 State Road 16, Saint Augustine, FL 32084   |  
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Ranked #4 of 78 Hotels in Saint Augustine
Venice, Florida
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great stay in St. Augustine”
5 of 5 stars Reviewed November 28, 2013

We stayed at the hotel on the information and reviews we got on Trip Advisor.
Great location to highway, factory outlets and the historic center.
Includes a complete breakfast buffet in a very comfortable setting.
The staff is gracious and helpful.

Room Tip: We stayed on the second floor and found it convenient.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, November 29, 2013
Dear MaryanneS,

Thanks a lot for your recent stay with us here at the Holiday Inn Express and Suites Saint Augustine North.. We are so glad you enjoyed your stay with us and hope to see again soon!

Happy Thanksgiving..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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415 reviews from our community

Traveler rating
    285
    105
    17
    4
    4
See reviews for
149
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28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Grand Rapids, Michigan
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 25, 2013

my wife and I stayed here for part of our Florida vacation. Breakfast was great and the room was full but never seemed crowded. Front desk people were helpful in find the locations we were looking for and the room was first rate.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, November 26, 2013
Dear Skipro27,

Thanks a lot for taking the time to write this great review! We are so glad you enjoyed our new and modern Hotel here in the beautiful city of Saint Augustine, FL!

We hope to see you again soon!

Happy Thanksgiving to you and to your family...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2013

I was greeted by what I thought was a new employee in training - it turns out he was the general manager training a new employee. the experience was outstanding - perfect welcoming execution - WOW! The hotel was perfect every corner and edge clean towns and bedding perfect. cleanliness a "10" General Manager Mohamad El-Hoss was the best I have seen in the hotel business - Kudos' to property ownership for hiring , training, and keeping the "best of the Best"

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, November 21, 2013
Dear David B,

Thanks a lot for this kind and warm review! We are so glad you enjoyed your stay with us.. And many thanks for your great compliments to the General Manager! We always try harder to deliver the best Customer Service Experience to each and every guest!

We hope to see you back here soon..

Take care..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn Park, Minnesota
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 13, 2013

All the Holiday Inn Express amenities (free hot breakfast, microwave, coffee pot, fridge, spacious room) and a bargain price. Very clean and gracious staff (except we did encounter a couple of somewhat surly housekeeping folks on our 4th floor stay, but that was the only unpleasant part). The hotel is only a 10 minute drive from the historic St. Augustine district. You have to do a goofy u-turn on State Highway 16 to get there, but that was just a very minor inconvenience. I'm glad I paid attention to all the favorable reviews for this hotel, I highly recommend it.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, November 15, 2013
Dear MNVolvo,

Thanks so much for your recent stay and we are so glad you enjoyed it! We hope to see you back in the near future or next time you visit the Saint Augustine Area!

Take care..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 12, 2013

Wonderful, wonderful, wonderful hotel. I have nothing but good things to say from top to bottom. To start, I needed to make a last minute change to my reservation. I contacted Holiday Inn customer service and they had Mohammed from the hotel call me. He could not have been nicer or more accommodating. Never once did he make it seem, or make me feel, like he was doing me a favor. Quite the opposite, his friendliness and congeniality made it seem like I was doing him a favor by selecting his hotel.

We checked in and the process was fast, smooth, and efficient. The lobby area was clean and well-appointed. Very comfortable!

We were immediately on our way to our room. The room itself was clean and spacious. We had a room with a king sized bed and it was among the most comfortable hotel beds I have ever slept on. I cannot say enough how top notch the room was.

In the morning, we ate at the complimentary hot breakfast. It included pancakes, eggs, sausage, biscuits, fruit, and, of course, the delicious cinnamon rolls. Plenty of good and fresh food.

The level of service and cleanliness of the hotel are second to none. I would not hesitate to tell anybody and everybody to stay at this hotel if they are in the area. By the way, it's right by all of the outlet shopping.

I again want to single out the manager, Mohammed el-Hoss. He epitomizes outstanding customer service.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, November 15, 2013
Dear shreiby,

Thank you so much for your kindness! We are so glad you enjoyed your recent stay with us here at our new and modern Hotel! And thank you for your kind words about the management here! We always try our best to make sure that each and every valuable guest receives top notch customer service experience! We also apreciate you being a valuable IHG Rewards Member! Mant Thanks for your Business and Support!
We hope to see you again soon!

Take care..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minden, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 8, 2013

After reading reviews, this property was chosen to fit our needs. All previous reviewers cover the points well. After our first night, I re-read the reviews to see if I had missed a point of disturbance but did not find any mention of the noise from the hall filtering clearly into the room. It was as if there was no door on the room as conversations in the hall could be clearly heard! What I noticed to be peculiar was the bottom of the door does not close off completely. There is a rubber strip with cut outs in it and this allows noise to filter into the room and disturb you. All sound is transmitted from the hall clearly into the room. Not sure why this door seal closure system was chosen (air flow???) but it is not working for me as there is a busy grouping coming and going between rooms!!!!!! Do they realize they have indirectly included me in their happenings, but I am not interested. I want it to be quiet!!!

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, November 10, 2013
Dear C G,

Thanks so much for taking the time to write this kind review. We value your opinion and we also apologize for the disturbance you encountered during your stay!
We hope to be able to see you back here one day or next time you are in the area!

Take care..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LONDON
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 3, 2013

after a week in Orlando we decided to see the "other" Florida. We have stayed in many of the Holiday Inns and find them good value, Clean and usually near the center of town. - big advantage is that everything in the room is always in the same place. you can wake up at night and find your way to the loo without tripping over that table that should not be their.

Room Tip: top floor - quieter and a view
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, November 6, 2013
Dear WorldWideWebbs,

Thanks so much for the great review! We are so glad you enjoyed your stay with us and hope to see you again in the near future!

Take care..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Saint Augustine North

Address: 2300 State Road 16, Saint Augustine, FL 32084
Phone Number:
Location: United States > Florida > Saint Augustine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Saint Augustine
#1 Family Hotel in Saint Augustine
#4 Romantic Hotel in Saint Augustine
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Saint Augustine North 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
St. Augustine Hotel's Old City Charm Delights GuestsWith breathtaking beaches, thrilling attractions, historic sites, booming businesses and more, St. Augustine is an unforgettable place. You can easily experience all the "Ancient City" has to offer at the Holiday Inn Express® Hotel & Suites Saint Augustine North. Located off I-95, the hotel's guests in St. Augustine, FL are close to St. Augustine Airport and downtown.Whatever your definition of fun, you're sure to find it here in the nation's oldest city. The hotel's address in St. Augustine, FL is just six miles from the charming historic district. Beach lovers can delight in Anastasia State Park with gorgeous beaches and fishing. The hotel's location near Flagler College also gives guests the ability to tour this amazing hotel-turned-college. From Ripley's Believe It or Not! to the Fountain of Youth, our patrons can enjoy it all.Corporate guests appreciate our location off I-95 and six miles from St. Johns County Convention Center. The hotel's location near Flagler College, the Florida National Guard and many major companies makes business travel simple, too. The free high-speed, wireless Internet access , 24 hour Business Center and spacious meeting rooms also help you work with ease.You'll love unwinding in the heated, indoor pool, working out in the 24-hour Fitness Center and enjoying our shopping package with St. Augustine Premium Outlets. You'll also enjoy our complementary hot Breakfast Buffet every morning. Book now for modern fun and comfort in the "Ancient City." ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Saint Augustine North

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