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“Nice hotel but a little out of town” 4 of 5 stars
Review of Fairfield Inn & Suites St. Augustine

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Fairfield Inn & Suites St. Augustine
2.5 of 5 Hotel   |   305 Outlet Mall Blvd, Saint Augustine, FL 32084   |  
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Free Parking
Ranked #19 of 78 Hotels in Saint Augustine
GreenLeadersBronze level
Durham England UK
Top Contributor
86 reviews 86 reviews
52 hotel reviews
Reviews in 51 cities Reviews in 51 cities
124 helpful votes 124 helpful votes
“Nice hotel but a little out of town”
4 of 5 stars Reviewed September 18, 2012

Great hotel very clean and comfortable.
Staff friendly and easy check in and out.
Wifi works fine in the rooms.
The only problem was it is quite a way from the town centre and historic town.
There is a shopping mall right nextdoor too.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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325 reviews from our community

Traveler rating
    170
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    27
    11
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 18, 2012 via mobile

Stayed here over the Labor Day weekend and had a great time. The staff were very friendly and helpful and the rooms were in really good shape. The beds were comfortable and the free breakfast was tasty. My only complaint was that the housekeeping staff left something to be desired.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lindavis66, General Manager at Fairfield Inn & Suites St. Augustine, responded to this review, October 5, 2012
Thank you so much for sharing your review of my hotel! I appreciate your accolades in regards to the contact you had with the staff! I am concerned that our housekeeping staff did not meet your expectations. We take this kind of comment very seriously because cleanliness is so important in any operation like this. I apologize if they did not meet standards. If you would like to contact me at ldavis@shanercorp.com and let me know what happened so that I might be able to better train my staff and resolve the issue, I would be very grateful.
Thank you for bringing the issue to my attention and thank you for choosing to stay with us! We look forward to seeing you again in the future!

Thank You,
Lindsey Davis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Top Contributor
55 reviews 55 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 6, 2012

We booked this very last minute and only stayed one night but it was just what we needed. Nice, clean rooms with the basics you need including free wi-fi. Staff was very friendly and the continental breakfast was a nice plus.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midlothian, Virginia
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 5, 2012

Second time here and would stop here again in a heartbeat. Clean, quiet hotel with friendly staff and the brand strength of a Marriott. Breakfast was more than sufficient for a quick meal before getting on the road again. We stayed here two years ago and I've recommended to several friends who are traveling in the area.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lindavis66, General Manager at Fairfield Inn & Suites St. Augustine, responded to this review, October 5, 2012
Thank you so much for choosing the Fairfield Inn & Suites St. Augustine on your return trip! We love to see repeat Guests! That means we are doing our job right! If there is anything you can suggest to help us do our job better, we'd love to hear it!

Thank you again!
Lindsey Davis
General Manager
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Hanover, Virginia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 4, 2012

Very clean hotel with very friendly staff at good rate. Seemed fairly new. Close to Outlets and just off I95. Breakfast was average but free. Comparable to other hotels that offer free breakfast. Plenty of parking and very well kept grounds.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coral Springs, Florida
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 29, 2012

This hotel showed a tremendous effort to provide excellent customer service. The front desk was very friendly and always responded promptly to our questions and concerns,
Breakfast is delicious.
Fitness facility a little small but well maintained.

I will have no problem coming back to this excellent facility.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarence, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 20, 2012

What a fantastic FFI!! We were greeted by Zach who was very friendly and helpful. He was able to upgrade us to a suite which was a nice surprise. Everything was neat, clean and in good working order. The sheets on the bed were even soft instead of the usual scratchy ones. The decor is lovely. Breakfast was also very nice. The location is on the same street as the outlets. A great place to stay in St Augustine!!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites St. Augustine

Address: 305 Outlet Mall Blvd, Saint Augustine, FL 32084
Location: United States > Florida > Saint Augustine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Saint Augustine
#10 Business Hotel in Saint Augustine
#14 Family Hotel in Saint Augustine
#19 Romantic Hotel in Saint Augustine
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites St. Augustine 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Looking to indulge in some legendary St. Augustine shopping? The city's Premium Outlets, home to 85 designer outlet stores, are located just minutes away from the Fairfield Inn & Suites St. Augustine. In fact, purchase a ticket with Old Town Trolley Tours and shuttle service is complimentary to each hotel guest that has purchased a ticket, This will make getting around St. Augustine attractions a breeze. With easy access to the beach, historic sites, and shopping, the Fairfield is the ideal St. Augustine hotel for your next vacation. The Fairfield Inn & Suites St. Augustine features spacious rooms and suites and is the perfect St. Augustine hotel for a weekend stay or an extended visit to the area. The weather is perfect this time of year to enjoy a stroll around downtown St. Augustine and enjoy our famous bay front breezes! ... more   less 
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Also Known As:
Fairfield Inn And Suites St. Augustine
Fairfield Inn & Suites St. Augustine Hotel Saint Augustine

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