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“Very convenient” 4 of 5 stars
Review of Bayfront Inn

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Bayfront Inn
2.0 of 5 Hotel   |   138 Avenida Menendez, Saint Augustine, FL 32084   |  
Hotel amenities
Ranked #30 of 75 hotels in Saint Augustine
Ft L Lauderdale, Florida, USA
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Very convenient”
4 of 5 stars Reviewed December 2, 2012

This was our 3rd stay at the Bayfront Inn. I love it because it is off the beaten path which can be very crowded at Thanksgiving weekend. It is walking distance from everything & free parking!!! I found the room to be exceptionally clean & comfortable. The staff was helpful & friendly. The breakfast was basic. I appreciated that because I don't like to be tempted by a lot of hi calorie foods.

Room Tip: first floor to the left of the lobby-no second floor above you
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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178 people have reviewed this hotel

Traveler rating
    56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Land O Lakes, Florida
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed November 13, 2012

So I enjoy going to Historic St. Augustine. Great places to eat, bars and shopping. I have stayed at the Bayfront Inn 138 Avenida Menendez a number of times that is why I go back because it is close walking to everything.
However, this trip is a bust! I made reservations with the hotel directly and requested the room we always get. The woman knew the room because she looked it up and said she will hold it for us. When we got there, the room wasn't held and we got a bottom floor room with no other room to change to, and the woman at the desk was getting kinda annoyed with me asking questions as to why this happened. I have delt with her in the past and she hasn't changed. Greatly disapointed.
Got into the room, went into the bathroom and saw a piece of "turd" in the toilet bowl!!! HELLO!! WHAT THE!!! Not only that but the clothes closet had more dirt on the iron holder and the light had more dust on it than you can imagine!! Dirt on the lamps and the phone mouth piece had hair on it AND DIRT ON THE EAR PIECE UGH!!!! I asked for another room but none available. Two days we were going to be there. I mentioned that we have stayed there before, but I have noticed that it has become more run down It seems to cater to alot of wedding parties and it can become noisy during the night.
The only good thing about our stay was Dee. What a pleasure she is. We talked and I will say that is the only good thing about being there.
I have to say They did compensate for the problems, but there shouldn't have been problems to begin with.
The are many hotels, B&B and motels to check out in the area. If this is the last place to get a room I would rather travel a distance than stay there.
BTW the breakfast they have in the morning I would rather walk to a restaurant for it..
Sorry I don't want to get burnt again..

Room Tip: Choose another hotel, B&B or motel.
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  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amcomo, Public Relations Manager at Bayfront Inn, responded to this review, November 20, 2012
I would like to express my disappointment that you did not enjoy your stay at the Bayfront Inn. We take our reviews very seriously, and even more so our guest’s satisfaction while staying with us. I have investigated the issues you presented in your complaint. Although we strive to accommodate a guest’s request for a specific room type (such as two queen beds) we cannot guarantee a specific room number.

We note that this was your third stay at our property. Apparently, your first stay was pleasurable since our records do not mention any complaints and you continued booking stays at our property. During your second stay you had an issue which was easily resolved and for which we provided you a sizable gift certificate towards a future stay.

This stay was your third with us. You checked in and immediately reported your concerns. Our General Manager personally visited you at your room (for approximately 45 minutes) about the issues and then he refunded you a full night’s stay. Furthermore, he directed the housekeeping staff to detail your room the next morning and personally checked it himself. It was his belief that he had resolved your issues and no further complaints would arise.

So we are quite surprised that you posted your complaint after you received a full night’s refund and had used a complimentary gift certificate towards your second night.

The Bayfront Inn is family owned and we take pride in continually improving the property and guest experience. We regularly perform routine maintenance and add upgrades to the facility yearly. We hope that on your next trip to St. Augustine, you will find another property that meets to your satisfaction.
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Frederick, Maryland
1 review
3 of 5 stars Reviewed November 8, 2012

Cleanliness is okay. The bedroom and the bathroom are small. The electrical outlets in my room were inaccessible and I had to charge my phone and my camera in the bathroom. The HVAC unit in my room was very loud and the temperature needed to be manually adjusted constantly. The office staff was okay but not as friendly or as helpful as I would have expected them to be. I didn't feel that they were especially welcoming. I won't stay here again and I would not recommend this hotel to others.

  • Stayed November 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Augesta Georiga
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 2, 2012 via mobile

I just spent we'll over an hour reading all 93 reviews .and it amazes me the way people will tell tall tails to get attention. I have read everything from mildew smells to ride staff Lets get something straight the staff is excellent I went down and talked to Dee and she went out of her way to help us find good Karaoke on a Thursday night and I read somewhere on the reviews that the room smelled like mildew not one oder from our room I like the fact that they don't preach about it being a nonsmoking hotel and have ashtrays on your windowsill cool my husband and I came to St Augustine for our 20th wedding anniversary and Bayfront made it memorable Thank you a wonderful place to stay and if you are reading my review please more that when people write negative things they are just negative people we will definitely stay again

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amcomo, Public Relations Manager at Bayfront Inn, responded to this review, November 6, 2012
Happy Anniversary! Thank you so much for your kind words. We truly appreciate your business and hope you come back again soon. Enjoy the holidays.
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Venice, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 2, 2012

Location excellent but we were first shown a second floor room with several large white stains on the carpet. When we refused this room, the person at the desk immediately showed us a second room on the first floor (which I requested). This one had new carpet and seemed better. Cleanliness seemed average. The sink handle on the hot water came off but luckily my husband had a wrench so we were good to go! Price ($130 incl. tax) seemed high for quality.

Room Tip: Difficult to manage luggage to second floor--lots of stairs but not many access points
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  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amcomo, Public Relations Manager at Bayfront Inn, responded to this review, November 13, 2012
First and foremost thank you for choosing the Bayfront Inn, we appreciate your business. However, we wish that your stay was more then ok. We apologize for the sink issue, we have no record of anyone letting a staff member know of this issue. We only hope that you give the Bayfront Inn another chance. Happy Holidays.
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2012 via mobile

My fiancee and I came to St Augustine to look at a venue for our wedding. When I booked the room on the phone I asked how far from the venue the hotel was and I was told less than a block, she wasn't kidding! We arrived earlier than the check in time (3 pm) & asked if we could park early so we could make a noon meeting at the venue. Dee at the front desk gladly gave us our parking pass and took down my cell number to call me when the room was ready. We walked the venue in less than two minutes, and were right in the heart of old st augustine.Dee called at 1 pm and allowed us to check in two hours early. The room was located in the historic section of the building and was super clean. Everything about this hotel is great, the staff, the location, and the room itself. We are actually considering this as lodging for our traveling wedding guests.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amcomo, Public Relations Manager at Bayfront Inn, responded to this review, November 6, 2012
We are so pleased to hear you enjoyed your stay. We strive on customer service and we are happy you saw that. We wish you happiness and smooth planning for your upcoming wedding and if the Bayfront Inn falls into the planning again we will be more then grateful. Happy Holidays.
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Saint Simons Island, Georgia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 12, 2012

Due to past experiences, I’m usually cautious and have lowered expectations when it comes to motels. I was pleasantly surprised with The Bayfront Inn.

The brick paved parking lot, nicely landscaped property, decorated lobby and patio chairs in front of the rooms indicate this motel is above most. Once inside the room it had the feel and furnishings of a mid-range to higher HOTEL. The bed was comfortable and the thermostat actually worked! One of the things that stood out to me was the upgraded water faucets and light fixtures in the room. Those are some nice touches you aren’t going to see at a Motel 6!
The location was great as well. It is just a short walk to the Old Town district and the fort, which saves parking costs and hassle. It is also “far” enough away to be on the quieter side of the restaurants and bar areas of the district which is nice at night.

We checked in late, after 10 pm, and were even given a little bit of a break on the room rate. Considering I have previously stayed at the Hilton just down the street for over twice as much, it was a good deal.

More motels need to be like The Bayfront, it’s nice to have you vehicle just outside your room. Our did not have a fridge, it needed a fridge. We would stay here again, and would recommend it to others.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amcomo, Public Relations Manager at Bayfront Inn, responded to this review, October 14, 2012
We are grateful to hear that you enjoyed yourself while staying at our Inn. We strive to be a upperclass Inn. We hope you visit us again soon.
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Additional Information about Bayfront Inn

Address: 138 Avenida Menendez, Saint Augustine, FL 32084
Location: United States > Florida > Saint Augustine
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 75 hotels in Saint Augustine
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Bayfront Inn 2*
Official Description (provided by the hotel):
The Bayfront Inn's waterfront location, on Matanzas Bay, is in the heart of St. Augustine's oldest historic district dating back to 1572. Walk to historic sites, restaurant, shops or sit by our pool for a relaxing day. Enjoy bay breezes and watch horse carriages stroll by while sitting on the porch or gazebo. Accommodations at the Bayfront Inn are newly renovated and feature a light pleasing decor. ... more   less 
Reservation Options:
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Also Known As:
Bayfront Hotel Saint Augustine

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