We checked in on Friday night and noticed the loud music right away. There was someone playing the guitar across the street in the front and we could hear a band to the back of the building. Parking is an issue so left bags with the guy at the check in and drove to the parking lot. We had a pass but the lot was full so ended up parking illegally on the grass and walking the aprox. 3 to 4 blocks back to the inn. The guy at the desk said we should be ok but probably should move it early in the morning. Dropped by the room, grabbed a jacket and went out for the evening. The problems really began when we got back to our room about 10:30. The music was so loud from the bar we couldn't even listen to the TV. Upon investigation we discovered that our room and window literally was inches away from the back outside patio of the bar with live music being played at top volume. I could have opened the window and reached and touched people sitting there. We now know we are going to be up for a while so decide to take a shower etc. I noticed that the bathroom floor wasn't very clean and then discovered that the toilet seat was broken. Someone has tried to fix it with a red twist tie, didn't work... By midnight we gave up and tried to go to sleep with no success until the music stopped about 1ish. Saturday am my husband went to move the car and talked to the guy at the desk about the noise, toilet seat etc. He said there are supposed to stop by 11:00 pm and to call the owner if
they went late again. Unfortunately they were full and unable to move our room. We should have left at that point but we were in for the full ride... By this point I noticed that the chocolate covered strawberries were growing fur and while the maid had pulled up the covers on the bed the garbage had not been emptied. We went on the B&B tour to see all the other lovely ones we weren't staying in and geared up for another long night. I actually stopped by the bar to ask
them to turn it down a bit but was very rudely told they played at top volume "until the cops shut
them down". Night two resulted in a a call to the owner and the St. Augustine police department non emergency number about 11:30 and they finally shut them down sometime after midnight. After two sleepless nights all we wanted to do was go home. The food is mediocre, the decor average and the atmosphere a nightmare. If you are a party animal this is the place for you. BUT if you want a romantic getaway choose any other B&B, they have to be better than this.
I really have to let you know that truly we are not picky people, we have stayed in many places both in the US and overseas, this bar none, was the worst experience we have ever had.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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I am so sorry to hear that you had such a negative experience at our Inn. Please feel free to contact me at 904-823-9559 so that we may discuss your stay. I look forward to speaking with you and I hope that you may provide us the opportunirty to create some better memories for you in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.