“Try it ... but not quite yet”
I've been to Rotonda several times but never tried the Pig & Whistle until now. It was a bit of a mixed bag, some definite negatives but several positives. I'm British, so I wasn't under any illusion that I'd find anything resembling a British pub of course, and it doesn't, but that's not important.
First, let me list the negatives; The drinks we ordered when seated never turned up until we called someone after 15 minutes. The waitress who took our order apparently never noticed we were still sitting there with nothing on the table except our napkins. Our appetiser never turned up either, finally arriving 45 minutes after we arrived, and only after two separate enquiries to staff. Big apologies and explanation that the chef was new. He or she may well have been, but that's not an excuse really is it...and he/she doesn't serve drinks. When the waitress came to collect the plates, we were asked if we had ordered an entree - as she couldn't find one for our table. I had to repeat the order which the other waitress had taken an hour earlier. Our entrees did arrive, I believe after the intervention of the owner. The whole meal took about two and a half hours in total, about double the time we expected.
Now, the place wasn't busy; when we arrived there were perhaps 15-20 diners in a very large dining area, and in the time we were there it never got really busy - the place should have been running like clockwork..but wasn't. We got to know the couple on the table next to us, who had been many times, and assured us that our experience was very unusual. They also had various delays and a mix up with their entree, so we weren't alone! The kitchen was clearly not coping organisationally tonight and needed more supervision from the management I think. Unlike most other restaurants, where you have a dedicated server for your meal, the Pig operates a more 'European' service model where you can be served by any of the waiting staff. But I don't think all the staff have fully embraced this model, as there didn't seem to be any 'ownership' of our order - the waitress who took our drink and food order never noticed that nothing was turning up for example.
Now for the positives. The place was comfortable and well presented. The welcome was very friendly, as were the staff and the owner, and we were offered complimentary drinks and desserts which went some way to making up for the frustration. The selection of drinks is excellent, I had a good pint of Boddingtons while my daughter enjoyed her Pinot Grigio. All of our food was very good, I can personally speak for the fine fish and chips and bread pudding. The latter was really good, one of the last things I'd expected to find in Florida! The fish and chips was up there with some of the best beer battered fish and chips that I've had in pubs and restaurants back home, perfectly done. My daughter also thought her food was very good.
Overall, I'd go back, but not this holiday, as they are clearly not sorted staff-wise right now. But do try it yourself, as the food is good, and the choice of drinks excellent, and I've no doubt they will sort out the kitchen and waiting operations soon.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.