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“Excellent Service” 5 of 5 stars
Review of Hampton Inn & Suites Port St. Lucie, West

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Hampton Inn & Suites Port St. Lucie, West
2.5 of 5 Hotel   |   155 S.W. Peacock Boulevard, Port Saint Lucie, FL 34986   |  
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Ranked #4 of 11 hotels in Port Saint Lucie
GreenLeadersBronze level
Cocoa Beach, Florida
1 review
1 helpful vote 1 helpful vote
“Excellent Service”
5 of 5 stars Reviewed January 12, 2014

Just returned from training seminar & we all stayed at this location. Room were very nice, but the service was outstanding. Kelly Crawford, front desk, greeted me by name upon entering the next day; very impressive!!

Had extreme rainfall & came in to find window leaking; management arrived in less than 5 minutes & offered new room immediately.

Breakfast, cookies, etc. was delicious.

Stay was very pleasant!

Jake, Lowe's

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliEtemadi, Director of Sales at Hampton Inn & Suites Port St. Lucie, West, responded to this review, January 13, 2014
Thank you for sharing your recent experience of your stay with us. We really do appreciate the time you have taken to write us such a positive review. Our team works extremely hard to give all our guests the best experience they can during their staying with us. We are truly sorry that it did rain extremely hard and the forced wind caused some water leaks into the room. However, we are happy to know that our management team did provide you with a quick response regarding this issue and to offer you an alternative accommodation for your stay. Thank you again for staying with us and our team looks forward to serving you again in the future!

Ali Etemadi
Regional Director of Sales
pslwe_hampton_suites@hitlon.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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119 people have reviewed this hotel

Traveler rating
    77
    27
    11
    4
    0
See reviews for
43
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Warren, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2014

Wonderful accommodation. Staff was friendly. Check in was fast and easy. The bed was very comfortable. The room was clean and spacious. The breakfast was very good for buffet style and each morning there were some new choices. Checkout was a breeze. Overall, a very good stay. I will go out of my way to stay at a Hampton Inn again.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliEtemadi, Director of Sales at Hampton Inn & Suites Port St. Lucie, West, responded to this review, January 15, 2014
Dear Valued Guest,

Thank you so much for your wonderful positive feedback. As an hotelier, we look forward in receiving your feedback in an effort to improve our future guest experience! I am happy to know that you did have a great experience at check in and check out and that our staff did provide you with a great experience. Thank you again for being our guests and we hope we can provide you with the same positive experience the next time you will be back to stay with us in the near future!

Ali Etemadi
Regional Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newark, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2014

Our family stayed one night and our experince was very positive. Impressed with the friendliness of the staff and the cleanliness of the room. The front desk clerk gave us tons of information about the Port St. Lucie area with maps and suggested good restaurants to dine out. The hotel was either new or at least recently refurbished. We would definitely stay here again when in the area.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliEtemadi, Director of Sales at Hampton Inn & Suites Port St. Lucie, West, responded to this review, January 15, 2014
Thank you for sharing your recent experience of your stay with us. We really do appreciate the time you have taken to write us such a positive review. Our staff truly cares about our guest experience and always tries to provide our guests with local suggestions of restaurants and things to do in our area. Our hotel recently has completed a $1.1 Million renovation to include all new guest room furniture, Beddings, Mattresses, & new 32” Flatscreen TV’s with HD channels in the guest rooms and all common areas of the hotel. Thank you for staying and to share with us your positive experience on Tripadvisor. Our team looks forward to serving you again in the future!

Ali Etemadi
Regional Director of Sales
pslwe_hampton_suites@hitlon.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 3, 2014

Does not meet the quality and higher standards you will find at most Hampton Inn & Suites. In fact, don't expect a suite, as there are none. There are only bedrooms with the tiny refrigerator and microwave. No three-room suites exist and no two-room suites exist. This one has bedrooms only (with the bathroom as part of the bedroom).

  • Stayed December 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliEtemadi, Director of Sales at Hampton Inn & Suites Port St. Lucie, West, responded to this review, January 6, 2014
I wanted to thank you for sharing your recent experience with us. Our team always strives to give the best service to our guests that they expect & deserve. We apologize for any inconvenience you may have experience during your stay. Our suites consist of a 1bedroom that is 30% larger than our standard rooms and one bathroom in the rooms. They also have a wetbar area that comes with the Refrigerator, Microwave, and a sink. I am turly sorryt that this did not meet your standard of suites perception but we do our best to describe our suites to our guest at time of making reservations. I will defeniltey be sure to pass on your feedback to our team. Thank you again for staying with us and our team looks forward to serving you again in the future!

Ali Etemadi
Regional Director of Sales
pslwe_hampton_suites@hitlon.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Carolina
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 22, 2013

This is a top notch Hampton Inn. The hotel has been renovated and is very nice as a result. The room was very quiet and comfortable. The bed was excellent and bathroom well equipped. The staff was friendly and helpful. The hotel is in a nice area next to I-95, with restaurants and shopping close-by. I would definitely stay there again!

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliEtemadi, Director of Sales at Hampton Inn & Suites Port St. Lucie, West, responded to this review, December 30, 2013
Thank you for sharing your recent experience of your stay with us. We really do appreciate the time you have taken to write us such a positive review. We are happy to know that you had a great stay and experience at our hotel. Thank you again for staying with us and our team looks forward to serving you again in the near future!

Ali Etemadi
Regional Director of Sales
pslwe_hampton_suites@hitlon.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minooka, United States
1 review
5 of 5 stars Reviewed December 9, 2013

If you're in Port St Lucie and you need a nice hotel or extended stay, this is the one.....This hotel was recently upgraded/renovated. I don't know what it looked like before, but It looks great now!...

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliEtemadi, Director of Sales at Hampton Inn & Suites Port St. Lucie, West, responded to this review, December 16, 2013
Wow! Thank you for your kind review! We recently did complete a $ 1.1 Million renovation to the property to include all guest rooms, common areas, and exterior of the property. We are proud of our newly renovated property and we are so happy that you really enjoyed your stay with us. Thank you again for your positive review and for being our guest! Our team looks forward to serving you again in the future!

Ali Etemadi
Regional Director of Sales
pslwe_hampton_suites@hitlon.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, LA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 9, 2013

Everything about it was good! Affordable rates, centrally located to all businesses, very close to the ocean. Golf courses everywhere! Clean rooms and friendly service by the staff. There is no doubt that I would stay there again.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliEtemadi, Director of Sales at Hampton Inn & Suites Port St. Lucie, West, responded to this review, December 16, 2013
Thank you for the nice comments about our hotel and the friendly service provided by our staff. Our location is great to nearby shops and golf courses. Thank you again for your positive reveiew and our team looks forward to serving you again in the future!

Ali Etemadi
Regional Director of Sales
pslwe_hampton_suites@hitlon.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Port St. Lucie, West

Address: 155 S.W. Peacock Boulevard, Port Saint Lucie, FL 34986
Phone Number:
Location: United States > Florida > Port Saint Lucie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Port Saint Lucie
#4 Business Hotel in Port Saint Lucie
#4 Romantic Hotel in Port Saint Lucie
#5 Family Hotel in Port Saint Lucie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Port St. Lucie, West 2.5*
Reservation Options:
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Also Known As:
Hampton Inn & Suites Port St. Lucie West Hotel Port Saint Lucie
Hampton Inn And Suites Port St. Lucie West
Hampton Inn Port Saint Lucie
Port Saint Lucie Hampton Inn
Hampton Inn & Suites Port St. Lucie, West Florida/Port Saint Lucie

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