Absolute worst customer service I have ever experienced! I called in a to-go order for a pizza and was told it would be ready in 15 minutes, I arrived 10-15 minutes later expecting it to be ready or close to it but had to wait at the restaurant for an additional 30 minutes before it was brought out to me! I was told by a server that it turned into a longer wait because AFTER I called in my order a large party walked in. So basically even though my order was place first, before this party even walked into the restaurant, it got pushed aside because all they cared about was getting a tip out of the large party! When they finally brought me my pizza after 3x the quoted wait time, I asked if I could have a sprite to-go bc my pregnant wife just texted me asking if I could bring one back with the pizza and was told it would be $5! I asked the server if she could just make it on the house since I just had to wait 30 minutes over what I was told it would take and she said no, it's $5! I honestly couldn't believe that, they obviously don't care about their customers, all they care about is money! They have no clue what good customer service is! Steer clear of this place, I even called after I left and spoke with the manager to express my concerns and he didn't care one bit, which is why I decided to write this review, because people need to know that they have a crappy view on customer service, and on top of that they are extremely overpriced! My pizza was $18 and was the size of a small pizza from any other pizza place. You have been warned, avoid Joe Mama's!!!
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