The young man at the reception desk was as helpful as he could be.
The first room that we were given was a two bed room. It smelled like cooking cabbage and sulfur (I know what my impression was however maybe someone likes cabbage soup and boiled eggs). The room that we had reserved was supposed to sleep 6. Unless three people were expected to sleep in each standard size beds this would not be possible.
Because of the heavy smells we waited outside the room until my husband could speak with someone at the reception desk. When he came back we were to move to a room overlooking the pool and a private balcony. This room was much better and the people going in and out of these rooms seemed a lot less interested in what we were doing and they were not congregated together as they had been behind the building where our first room was located.
It was mentioned this room was a free upgrade. I am not sure how moving into a room with the sleeping accommodations we reserved is an upgrade.
The new room was run down ... The hotel itself is run down and not in a great location as far as the surroundings however with this room we did feel safer coming from and going to the vehicle. The room itself is not particularly comfortable in the bed category. The shower had mold and stains to an extent that was not acceptable (in humid areas I can understand a room that has not been used to possibly get a little mold however this was half way up the tile wall). There were bugs around the bathroom sinks and in the kitchenette type area. The sheets had stains on them. There were two towels in a room that accommodates 6 and no sheets, pillows, or blankets for the fold out bed. The young man in the lobby gave us what he had which was 2 towels and sheets.
Because we had traveled 10 hours with small children we decided we had to get some rest as we had to be up early and knew the day would not end before 11 PM the next day.
The next morning we discovered that water would stand in the bathtub for about an hour and that the larger bugs lived around the baseboard area of the room. And no the water pressure is not good. Breakfast was the standard for this level of hotel.
We got everyone ready and headed out to our destination. When we returned around midnight we found our new bug friends waiting and killed as many as possible. We checked our towels to make sure they had dried since we did not receive any others and exhausted climbed into bed knowing we had the 10 hour drive back home.
Needless to say now that we are home with headaches from lack of sleep in uncomfortable beds located in a rather dirty feeling room and the idea of bugs (it is Florida and near the water so I am not surprised to see a bug or two however when they are out enough I am wrapping covering and trying to protect form them you can believe there was a true bug issue) we evaluated our trip and came to the general consensus that tired or not this hotel with the exception of the young man at the desk is not worth the hard earned money we pay to expect a clean moderately comfortable place to sleep.
You get what you pay for does not give any hotel a right to take the money we work for and expect us to deal with this hotels conditions. I keep my home clean and I expect the same when I must sleep in a place that is not my home and I have paid for it. I also don't expect to have to spend extra time bringing such obvious issues to any Managements attention .... I work in a customer service industry and I understand if Management doesn't know than they can't fix it however at no time should I have to point out that bugs, mold, stains on sheets are issues along with 4 towels (if theft is this big of an issue than there truly is an issue with the safety of this place). I should also not have to explain that a room with a fold out bed should have sheets, blankets and pillows for this accommodation.
My answer to these issues and lack of being pro-active for the guests/customers is that I will not go back to this hotel during my future visits to this area (as we have family that recently bought a retirement home in the area we will be visiting often and for longer periods of time along with Busch Gardens season passes). I will spend my money where it is understood that I pay to have a clean and reasonably comfortable stay.
- Official Description (provided by the hotel):
- 110 rooms, 2 floorsDays Inn and Suites Port Richey is located approximately 25 miles north of Clearwater beaches, 35-38 miles from Busch Garden, Tampa International Airport, Lowry Park Zoo. The hotel is also 15 miles north of Tarpon Sponge Docks and 2 miles from the Bonati Institute.Hotel amenities include the outdoor swimming pool/sauna/spa, fitness center, picnic area/playground & free WiFi access. The hotel offers a daily complimentary Daybreak breakfast.All rooms feature DirecTv TV, clock radios, hairdryers, and exterior room entrances. ... more less
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- Also Known As:
- Days Inn And Suites Port Richey
- Days Inn & Suites Port Richey Hotel Port Richey
- Days Inn Port Richey
- Port Richey Days Inn