Terrible Terrible customer service. Did I say terrible? I used to eat here all the time, the food is pretty good, but the service is poor. I ate here until the day of the fateful Taco Salad with ground beef. When I picked up my salad, it was half the size it normally is. So I gently brought this to the attention of the waitress, who basically said "Too Bad." Then she got her manager, who didn't care, either. They tried to blame my small salad on the fact that it had been sitting there for 45 minutes and the lettuce had "shrunk".
I tried telling them that the tortilla shell it came in was half its normal size, and there was hardly any ground beef or lettuce. Normally this salad is so HUGE I can only eat half of it, and tonight it looked like a small appetizer salad.
I asked for my money back and they wouldn't accommodate, so I said that they were about to lose two faithful customers over a small and inexpensive taco salad, and again there was lack of sincerity and indifference on the managers part. The staff is very young and definitely do not know how to make a customer happy.
I am a respectable business person in the community, and try to be very professional and kind. I was really disappointed that after eating here for over a year faithfully, and paying $9 for a salad that was HALF of the size it's always been, I really wanted them to make things right, but they did not.
So we are looking for a new mexican restaurant that has good food and great customer service. In my opinion, your food is only as good as your customer service.
If you want a class A restaurant keep looking, this one is not it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.