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“Not customer friendly” 1 of 5 stars
Review of Country Inn & Suites Port Charlotte

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Country Inn & Suites Port Charlotte
2.5 of 5 Hotel   |   24244 Corporate Court, Port Charlotte, FL 33954   |  
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Ranked #6 of 8 Hotels in Port Charlotte
Springfield, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Not customer friendly”
1 of 5 stars Reviewed February 6, 2014

I had a situation recently where I was unable to cancel my reservation at this hotel by the designated time because I was in an airplane and couldn't use my phone. Our plane was diverted to St Petersburg because of fog and we had to stay there overnight. As soon as I could call the hotel I did and explained my predicament to them but I was told I would still be charged for the room. I contacted corporate and even though I was told the hotel would contact me within 48 hours I finally heard back from them 7 days later. Due to their "policy" they could not refund my room charge. Will never stay at a Country Inn EVER!

Stayed January 2014, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Corporate Customer Care at Country Inn & Suites Port Charlotte, responded to this review, February 10, 2014
We appreciate you taking the time to write your review, as well as sending Corporate Customer Care an e-mail. We are happy we were able to work with you to resolve the situation. We look forward to your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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141 reviews from our community

Traveler rating
    56
    45
    26
    8
    6
See reviews for
50
41
9
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Any
English first
Toronto, Canada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 30, 2014

I booked this hotel through hotwire as I needed a place close to the Punta Gorda airport. It was clean and had a nice breakfast room with good choices. It's a little hard to find as the street to get in looks like you're going into an alley so a sign would be nice. The wifi was good. TV could be better. The bathroom was spacious and clean.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 29, 2014

Came in late from a late flight into Punta Gorda. They were very welcoming and met all our needs. After a good nights sleep in comfortable beds we had a good breakfast in the breakfast room. It was very good. Our room was clean and quiet.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larkspur, Colorado
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 28, 2014

Just stayed at the Country Inn and Suites; good value for the money. Rooms were newer, and were always clean. We upgraded to a suite, which meant having an additional couch and chair that made our 6 night stay even more enjoyable. They have a continental breakfast every morning; and most mornings it was very good. Typical fare included some type of eggs and breakfast meat, as well as a good selection of cereals, breads and juices. Only one breakfast wasn't very tasty, as the biscuits and gravy had way too much salt. The hotel is centrally located, and there is a Wendy's and McDonald's close, and Cracker Barrel is across the street. Would definitely stay here again.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, Indiana
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 26, 2014

We stayed here on January 11 and 17. Parked our truck and trailer at the motel and rode the Harley down to the Florida Keys for a few days. The whole property looks brand new, rooms were very clean and comfortable. The outdoor hot tub was a great asset. Staff, especially Susan at the front desk were wonderful to deal with and very pleasant. One of the best Country Inns I've stayed at.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 18, 2014

I had a coupon, and presented it at check in. It was honored with no availability problem. The staff was friendly and professional. The hotel was clean. The room did not smell. It was modern and clean, with plenty of outlets, and workspace. The bath was modern and clean, and well stocked. The breakfast staff did a great job making sure everything was available and hot. They were friendly and kept the dining area clean. If in Port Charlotte Fl again, I would definitely stay here.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelby, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 11, 2014

I stayed in this hotel around Christmas time 2012 for 5 days. The room was a 2 queen room on the 3rd floor which was very comfortable. The front desk personnel and the housekeeping crew were very accommodating. The only complaint I had was intermittent internet.

This is my 2nd stay from 1/9/14 to 1/12/14. Again the room is a 2 queen room this time it is on the 4th floor very clean and very comfortable. The staff has been very helpful and the housekeeping crew has been great. The internet issue from last year appears to have been rectified.

I have family in Punta Gorda and would stay at this hotel again when I come to visit.

  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Port Charlotte

Address: 24244 Corporate Court, Port Charlotte, FL 33954
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Port Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#6 Business Hotel in Port Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Port Charlotte 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Country Inn & Suites Port Charlotte provides clean, comfortable, and reasonably priced guest rooms & suites year round. We provide a complimentary hot and healthy breakfast every morning that consists of fresh scrambled eggs made from real eggs, biscuits, gravy, sausage, muffins, danishes, fruits, coffee, juice, and much more! ... more   less 
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Also Known As:
Country Inn & Suites Port Charlotte Hotel Port Charlotte
Country Inn And Suites Port Charlotte

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