I had a coupon, and presented it at check in. It was honored with no availability problem. The staff was friendly and professional. The hotel was clean. The room did not smell. It was modern and clean, with plenty of outlets, and workspace. The bath was modern and clean, and well stocked. The breakfast staff did a great job making sure everything was available and hot. They were friendly and kept the dining area clean. If in Port Charlotte Fl again, I would definitely stay here.