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“Hit or Miss...” 2 of 5 stars
Review of Country Inn & Suites By Carlson, Port Charlotte

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Country Inn & Suites By Carlson, Port Charlotte
2.5 of 5 Hotel   |   24244 Corporate Court, Port Charlotte, FL 33954   |  
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Ranked #6 of 8 Hotels in Port Charlotte
Certificate of Excellence
Myrtle Beach, South Carolina
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Hit or Miss...”
2 of 5 stars Reviewed December 27, 2013

We stayed here last year while visiting family for the holidays and it was good. Very clean, rooms were large and well kept.
This time, it was not so much. When first walking into the hotel, the hallways had an "offensive odor", especially on the fourth floor where our room was. Then walking in the room, we were hit with a blast wave of "mildew" type odor. It smelt as though the room hadn't been used or opened in several months. We had to go to Wal Mart to buy an air freshener to "quiet" the smell in the room.
The beds had a dirty look to them, and one of the beds had hair on the sheets. Also, this room was much smaller, and more cramped than the previous room we had.

On the bright-side, the maid was very friendly and always provided plenty of fresh towels and toiletries.

Although we had a good experience last year, the experience we just experienced was enough to make us not go back again while visiting family. We will stay elsewhere as there are several hotels on this exit off of I-75.

Not sure if the ownership changed, or if the management has changed, but this hotel has gone downhill in the past year.

Room Tip: Bring your own air freshener...
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  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrashantCX, Guest Relations Manager at Country Inn & Suites By Carlson, Port Charlotte, responded to this review, December 30, 2013
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We did a thorough inspection of the premises and there is no evidence of mold or mildew within the public areas of the building.

We will be sure to be very proactive in taking care of any odors if they arise in the future and will make sure to do a better job of inspecting our rooms before assigning them in the future. Again, we are very sorry of your experience and hope to make you a happy customer in the future.
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231 reviews from our community

Traveler rating
    85
    82
    37
    20
    7
See reviews for
88
62
14
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Williston, South Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 9, 2013

I was in Port Charlotte on a business trip and selected this hotel by the referral of a local. The room was very clean and the beds were very comfortable. The staff went out of the way to make sure I had a pleasant stay. There were more than willing to look up directions and recommend places to eat at. Everyone was very friendly, I will recommend this hotel to all of my co-workers.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 1, 2013

Stayed 2 nites to visit friends! Never stayed at a Carlson hotel. Before and was impressed! Nice homey lobby with complimentary coffees and teas 24/7! The rooms were clean and comfortable and the staff very accommodating!
Its off the beaten path but central to restaurants and stores!
Will stay again if the opportunity arises!

Stayed December 2013, traveled with friends
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West Palm Beach, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 24, 2013

This hotel is plain out amazing. The management is was very nice. When i checked inn it was the quickest one. The rooms were spacious and the beds was were really comfortable. The bathroom was really nice. Waking up to a cup of coffee was just the only thing they had. They have china plates, a large variety of breakfast. The TV's were all crystal clear, the pool was amazing. The price was just the right price. Just choose this hotel, you wont regret it.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed October 9, 2013

This hotel provided a friendly staff, a clean modern room and an excellent and varying breakfast every morning. We enjoyed the pool and the business center was sufficient and convenient for doing work. They offer all of this at a generous rate. I think they could raise their prices for all that they offer, but I hope that they don't because we may have the opportunity to stay here again in a few months.

Stayed January 2013, traveled with family
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england
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed October 8, 2013

Chose this hotel as a one stopover to attend sporting event in Punta Gorda. Location wasn't easy to find. We didn't have sat nav and completely missed turn off. The pool was in the parking lot and the road was very busy & therefore very noisy. Reception staff weren't very helpful. Room was ok but not as big as I would have expected. Although is was clean. Breakfast was little choice.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrashantCX, Manager at Country Inn & Suites By Carlson, Port Charlotte, responded to this review, October 10, 2013
I am so sorry that you did not enjoy your experience at the hotel. I will personally speak with the staff to ensure that our best foot is put forward when interacting with all of our guests and future guests. If you come back into the area and would like to give us a second chance, we will be glad to give you a complimentary upgrade to a suite for your troubles. Sorry again, and hope you have a blessed day.
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Galveston
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed October 6, 2013

Stayed three nights. Pretty easy to get to with navigation, but it might have been tricky getting to it without nav. We had a suite with sitting room slightly divided from bedroom area. Room was clean, very spacious. Very comfortable bed. Large flat panel TV. Micro and frig and coffeemaker all worked well. Bathroom very large with lots of counter space. Even though we had a room right by the front desk there was never a noise issue. Bill and Carlos at the front desk were friendly and helpful. Breakfast had nice variety, the lady attending it was friendly and constantly taking care to replenish the food. Did not use the pool, but looked inviting. Did use the laundry - went well. No laundry detergent available, so had to pick some up at a store. Would definitely stay again. Quite nice!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Port Charlotte

Address: 24244 Corporate Court, Port Charlotte, FL 33954
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Port Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#6 Family Hotel in Port Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Port Charlotte 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Country Inn & Suites Port Charlotte provides clean, comfortable, and reasonably priced guest rooms & suites year round. We provide a complimentary hot and healthy breakfast every morning that consists of fresh scrambled eggs made from real eggs, biscuits, gravy, sausage, muffins, danishes, fruits, coffee, juice, and much more! ... more   less 
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Also Known As:
Country Inn And Suites Port Charlotte
Country Inn & Suites Port Charlotte Hotel Port Charlotte

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