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“Golfers Mecca” 5 of 5 stars
Review of Sawgrass Marriott Golf Resort & Spa

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Sawgrass Marriott Golf Resort & Spa
4.0 of 5 Resort   |   1000 PGA Tour Blvd, Ponte Vedra Beach, FL 32082   |  
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Certificate of Excellence 2014
kansas city
Top Contributor
56 reviews 56 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
39 helpful votes 39 helpful votes
“Golfers Mecca”
5 of 5 stars Reviewed 3 days ago NEW

Wonderful property. We spent three nights here. Everything is top notch. Golfers everywhere. 80% male/20% female clientele. Most of the people who stay are here to enjoy golf. Giant 46" flat screen in the room. Rooms were clean and nice and comfortable. All the amenities are available. The only negative was breakfast in the restaurant one of the mornings. It took forever to get my omelette and then it was not the one I ordered. They did fix me another and took money off of my bill. We ate breakfast at the Starbucks the other two mornings. All of the staff was very friendly. I saw staff cleaning constantly. It is a great place. We will try and come back.

Room Tip: We stayed next to the elevator but it was just a quiet humming. We were on the 7th floor facing the...
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  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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312 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

My impression of the property is that it was once great, and now is average. The place needs an overhaul, rooms are dingy and smell a little. The staff is Marriott great, but does not overcome the shortcomings of the facility.

  • Stayed January 2015, traveled with family
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick K, Manager at Sawgrass Marriott Golf Resort & Spa, responded to this review, 3 days ago
Thank you for your comments regarding your recent stay at The Sawgrass Marriott Golf Resort and Spa. We take your remarks seriously and apologize that your experience at the resort was less than ideal. Please know that your remarks have been shared with our leadership team.
We thank you again for sharing your feedback with us and hope to have the opportunity to welcome you back in the future.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ny
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived after a long drive to florida to escape the cold and the lovely staff greeted us, upgraded our room and offered to valet park us for free. It was a very nice welcome! The room was spacious and comfortable - although it seemed odd that there was no magnifying mirror in the bathroom. The fitness center was small but well equipped. We did not use the spa. The pub (Alice and Pete) was fine, not great, but dinner at Vernons was very very good. The weather was chilly so the pool area was pretty empty but we enjoyed the grounds and used the hot tubs. One maintenance complaint- one of the hot tubs didn't have working jets and was full of leaves. The beach cabana area is very nice (food similar to Alice and Petes) and is a few minutes drive from the resort. The beach is beautiful and if you don't need a beachfront resort it is a nice option for what is essentially a golf resort.

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed in the "newly renovated" villas. Very disappointed. The renovation consisted of new paint. There was evidence of mold in crevices of bathroom tiles (how does that happen if it's just renovated?) coffee pot in bedrooms had no carafe, paper coffee cups but real glasses & plates, paper coffee were not replenished each day, coffee pot in kitchen area only made 3 cups at a time (4 adults stayed), TV in living room didn't work and after being fixed it had spaz attacks, water ran through pipes all night long and a/c system was shut down b/t 2-3 am each nite. Complaints were made upon departure & slight adjustment was made to bill but would have rather pd $$ & enjoyed stay than complain.

  • Stayed February 2015
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick K, Manager at Sawgrass Marriott Golf Resort & Spa, responded to this review, 3 days ago
Thank you for your comments regarding your recent stay at The Sawgrass Marriott Golf Resort and Spa. I apologize the overall quality of your stay was disappointing. We take your remarks seriously and are dissappointed that your stay with us was underwhelming. I thank you for taking the time to share your experience, your feedback is very important to us. Your remarks have been sent to our leadership team and these issues will be addressed.

We thank you again for sharing your comments with us and hope to have the opportunity to welcome you back in the future.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

With a little urging, the front desk was great and switching me to an upgrade: tremendous room, great view of the water! One night stay came with either 2 free drinks or an appetizer. The room was tremendous, spacious, though a standard room was quite ordinary upon examination. I got an upgrade;the staff was efficient and helpful can ask for a better one night stay! Parking is free!
Close to several good restaurants !

  • Stayed February 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flower Mound, Texas
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just stayed one night at the resort and it was very nice and reasonably priced. I had a room in the main building that opened up to the atrium which in the evening can get a little noisy as there is a bar/lounge on the ground floor. Very nice restaurants near by, shuttle service available which is nice. My room was clean, nice and with a great view overlooking the lake and the pools. I would certainly stay here again.

Room Tip: Careful in the atrium rooms, they are nice with great views but can get noisy at night from the bar...
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  • Stayed February 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The spa has mold in the treatment room. My husband was not offered a cover up during the Spa service. The therapist was unprofessional. She made him totally uncomfortable. My service was performed by a professional who should look for a different hotel to work in. The management put us in a regular villa even though I am disabled and spent more than an hour making the arrangements. They were later made aware and we're unapologetic. It was 1600.00 down the toliet. I would never return and would recommend you book some where else. The property is dated and dirty.

Stayed February 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben T, Manager at Sawgrass Marriott Golf Resort & Spa, responded to this review, 2 weeks ago
Thank you for taking the time to share your experience at The Sawgrass Marriott Golf Resort and Spa. We apologize to see that your recent stay did not meet your expectations. We strive to provide unparalleled guest experience. We are in the process of making many improvements and upgrades to our resort. We are addressing the service issues that you have mentioned. We would hope that you would give us another chance and stay at our resort.

Kind regards Sawgrass Marriott.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sawgrass Marriott Golf Resort & Spa

Address: 1000 PGA Tour Blvd, Ponte Vedra Beach, FL 32082
Location: United States > Florida > Ponte Vedra Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Ponte Vedra Beach
#3 Business Hotel in Ponte Vedra Beach
#4 Family Hotel in Ponte Vedra Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sawgrass Marriott Golf Resort & Spa 4*
Number of rooms: 511
Official Description (provided by the hotel):
Nestled along the Florida coast in Ponte Vedra Beach, Sawgrass Marriott Golf Resort & Spa stretches across 63 stunning acres and is a breathtaking destination for golf getaways, family vacations, romantic escapes and meetings. The resort offers 511 luxurious guest rooms, suites and residential-style Villas surrounded by a beautiful landscape of trees, lagoons, waterfalls and views to the green fairways of TPC Sawgrass. Play over 99 holes of championship golf, with direct cart path access to the courses at TPC Sawgrass, or treat yourself to a soothing treatment at the Sawgrass Spa. Whether you're looking for an iconic golf experience, relaxing beach getaway or the perfect meeting venue, the Sawgrass Marriott Golf Resort & Spa is the tranquil retreat you've been looking for. ... more   less 
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Also Known As:
Sawgrass Marriott Golf Hotel Ponte Vedra Beach
Sawgrass Marriott Golf Resort And Spa
Marriott Ponte Vedra Beach
Marriott Hotel Sawgrass

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