So it amazes me that this is THE Sawgrass Marriott, home of the TPC Player's Championship. Really? How disappointing.
This is my second stay at this property and I won't stay there again. This time I ended up in the "villa's" and I hated it. I don't spend that much money per night to be put in some "out building" that you have to drive to, way away from the main hotel (if it was nice & comfortable I would not mind at all but it wasn't). By the way, you have to carry your own stuff up to the room and it was raining when I was there so it was not much fun at all. You don't have bellmen available for assistance.
The room was small, outdated, humid and the beds were awful and uncomfortable. These 'villas" do not have private balconies, they are adjoining so people can walk right past your door so you have to keep your curtains shut all the time (and its then dark in your room) or else they can look right in! Not only that, when kids are running on the balconies above you or around you, it's LOUD, ask me, I know.
I did try to speak with someone at the front desk because I really wanted to move, but every time I tried to talk to them were so busy that I did not have time to wait and one time they were slammed with a very large group that I never could get to them once again. I was there on business so my time slots were limited so I was never able to resolve my issues. I was very disappointed.
The overall attitude of (most) the staff was - they are unhappy.
Don't know what's going on there, but I know Marriott has better standards than this.
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- Also Known As:
- Sawgrass Marriott Golf Hotel Ponte Vedra Beach
- Sawgrass Marriott Golf Resort And Spa
- Marriott Ponte Vedra Beach
- Marriott Hotel Sawgrass