We stayed in a villa, interior was very nice and spacious. Exterior was unimpressive and there were lots of bugs. We saw a large florida cockroach scurry into a hole in the wall while walking up the stairs and my girls were terrified the rest of our stay. Just be prepared for this 'closeness to nature' if you stay in villas.
The issue mentioned in title was that my daughter had money missing from her wallet (substantial sum). We asked to speak with a manager but were told a manager was unavailable. A very helpful front desk associate listened, was very sympathetic, asked that we fill out a written report and meet with security. We did all of this. Four days since we checked out, and we still have not been contacted by a manager. I am extremely displeased about this lack of response to such a serious matter.
Finally, the hotel restaurant and front desk need to communicate better as we were given breakfast vouchers at check and were told they would be good for 2 adults and kids under 12 eat free. The restaurant insisted the voucher was only good for one adult and kids over 5 are 1/2 price. We got the charges reversed but it was still a nuisance.
Beach is nice & shuttle is convenient. Putt putt was fun and challenging.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Marriott, Tingo, Priceline, Hotels.com, BookingOdigeoWL, Travelocity, Venere and Otel so you can book your Sawgrass Marriott Golf Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sawgrass Marriott Golf Hotel Ponte Vedra Beach
- Sawgrass Marriott Golf Resort And Spa
- Marriott Ponte Vedra Beach
- Marriott Hotel Sawgrass