Having recently retired with 38 years in the hotel business, I tend to be a bit critical when staying at hotels and eating in restaurants. My wife and I had a comfortable and relaxing three night stay. The check in experience was quick and the clerk, Nicole, was detailed and courteous with a genuine smile welcoming us!! The hotel had gone through a recent renovation so everything was current, new, and clean!! The lobby, lobby bar, Alice and Pete's Pub were all designed to give a comfortable almost home feeling. The community seating areas to the outside sofas and fire pits were comfy and inviting. Our room was spotless and clean as we needed it. The new TV's had not arrived to our floor. As we had difficulties with the channels, an engineer arrived immediately and corrected the issue. He was professional and very courteous!!! We used the workout room and pool areas were both were clean, well maintained...the workout equipment was all working!! We had dinner in Alice and Pete's...sat at the bar and had great appetizers and sandwiches. Hot food was served Hot and cold food was served Cold!!! We told the bartender we wanted to split a cheesehamburger. He said great... it was served cut on two warm plates with two full baskets of hot waffle french fries...yummy and a sweet gherkin pickle...Perfect!!! The servers in Starbucks were all very expedient and courteous all weekend....very well trained!!! We had express checkout...the bill was on our door knob...correct and as we whisked by the front desk I just dropped off the keys and we were gone. If I traveled to Jacksonville on business I'd stay there as the outlets cater to business traveler's...pool table and community seating in the bar and lobby areas. Even if I lived in the area, I'd frequent the bars and restaurants, as the prices are reasonable and the menus current. Vernon's restaurant looked inviting as well...it was very busy at breakfast and in the evenings. We'll be back for sure!!
Ask for the rooms over looking the lake and pools...there great. We kept the glass door open at nit...
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