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“Nice getaway on the beach” 4 of 5 stars
Review of Wyndham Royal Vista

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Wyndham Royal Vista
3.0 of 5 Resort   |   1110 South Ocean Blvd., Pompano Beach, FL 33062 (Formerly Fairfield Royal Vista)   |  
Hotel amenities
Ranked #10 of 36 Hotels in Pompano Beach
Certificate of Excellence
GreenLeadersSilver level
Jacksonville FL
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
“Nice getaway on the beach”
4 of 5 stars Reviewed December 29, 2011

For a Dec getaway at the beach, I couldn't ask for a better resort for the value. The location was perfect (steps from the beach). The were plenty of activities and night spots close by and a grocery store several blocks down the street.
With a two bedroom, there was plenty of room. My room was overlooking the pool and Atlantic ocean. I didn't use the kitchen at all, but it had granite countertops and ss appliances.
The weather was awesome as I watched the Eagles pummel the Dolphins which is why I was there in the first place

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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167 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Ottawa
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed December 11, 2011

This will be as unbiased and balanced review of Wyndham Royal Vista that I can write based on my experience here in Dec 2011, considering what we had to go through. We stayed in room 6611, then were moved to room 4411 for reasons to be explained under the ugly section below

The Good:
1. Very nicely located just off the beach. The beach is 15 steps from the pool with lounge chairs, umbrellas, cabanas, motorized and non-motorized equipment rental. There are also some snorkeling areas off the beach.
2. two pools (3-6 feet) heated with a warm water outlets and one unheated kidde pool (1 foot)
3. We stayed in a 2 bedroom suite. Very spacious with a king bed in one room, two queen (maybe double) beds in the other, each with their own spacious bathroom, and a large pull out couch in the living room. Granite counter kitchen with full set of appliances, dishes, cutlery, and cookware. In-room laundry with detergent packs. Overall very clean.
4. nice and free garage parking with direct access to elevators to room,
5. friendly staff

The Bad:
1. The weather was unexpectedly windy, which limited our outdoor activities (nothing resort could do about that of course)
2. The sun disappears pretty quickly from the pool area since it is located east of the hotel, though the beach in not affected.
3. One or two service agents at front desk where everything is run though, including the towel exchange, makes for a little wait each time need towels even in low season
4. Bedroom drawers are old and are problematic to open. We ended up living out of suitcases
5. Concierge didn`t seem to know much about the area. Asked for directions to a non-touristy restaurant 10 minutes from the resort and even gave her the address and she couldn`t event point me in the right direction (we had a finicky GPS). Asked about recommendation for what to do on a Saturday that couldn`t do on other days and she just kept directing us to a guide book. Incidentally Lauderdale by the sea was having their annual Christmas by the Beach and there was a Christmas light event happening at Tradewinds during our stay that we stumbled upon on our own. she was great at getting us to attend a timeshare presentation though.
6. Air conditioner in room is really loud
7. Under the surface, the room needs to be maintained better (cracks in tile and corners, missing soap dishes that was in one room but not other)
8. Loud construction in nearby buildings

The Ugly:
1. Ants! Upon checking in, we noticed little ants crawling around our master bedroom. We reported it and they sent somebody up to spray the corner and edges of the room with a non-toxic and odorless bug spray. Given that we had an infant with us and we could clearly smell the odorless spray, we were skeptical about its effect on bugs and the baby, so we minimized our exposure to the room for the next day. Next day the ants were back and we`re even on the master bathroom counter. So we reported it again and they got ordered a `proffessional` to spray with non-toxic chemicals to get ride of the ants. Again given we have an infant, we didn`t trust them so we left the room for the whole day. Next day, there were the ants again. At this point we just emptied out the master bathroom, stuffed towels under the door to the master bedroom and the entrance way (cheater bathroom), and never went back in except for laundry. Given that we had an infant and my wife it Type A, she was soooooo stress about the ants and the chemical sprays used.

Over my many discussion regarding the ants, I was informed that they are sugar ants that come out looking for sugar and water. They are not uncommon in South Florida and come out in different rooms at different times. (Note that we didn`t have this problem at our other resort we stayed at in Palm Beach just 50 minutes north)

After complaining to the the front desk about the ants and the wifi (below), we finally were granted another room, but were warned that it could have ants as well. It ended up being the same room just two floor below our current one. I was told that it was the only room available. I kind of doubt it given that the parking lot was barely half full even when we got back at 11:30 at night.

After we packed up all our stuff (2 kids) and moved it, the high chair, and pack n`play on our own, we discovered 3 ants in the new room, but this time in the kitchen. We gave the resort the benefit of the doubt and gave our new room a day. We even asked somebody to spray the new room in the kitchen area since we were gonna be out the entire day. We came back and found that the room was not sprayed as requested and had to wait for the next morning. While on the phone with the front desk trying to determine if our room was sprayed, my wife found like 10 ants on the floor and counter of the kitchen. One was even found on a plate in the cupboard. Basically we moved into a worse ant situation. You would think that the resort would track the ant complaints and move us to a room that hadn`t ever had an ant complaint. Given that we cook a little on vacation, this increased my wife`s stress level even more. The maintenance manager basically said there was nothing more he could do with the unit. Comforting.

2. Wifi is horrendous! My blackberry phone, tablet and my wife's android phone did not work well anywhere in the resort. It was sporadic at best and was confirmed a couple of other guests in the resort who just use their data plan on their phone instead of resort wifi. This resort uses AT&T hotspot for their wifi. My tablet worked ok for the first couple nights at this resort and the entire week at another resort which also used AT&T hotspot. Fortunately, my laptop worked well, but a bit on the slow side but at least able to watch you tube videos in low resolution. Was told to call AT&T for help, who said there was a glitch in the router that serviced the area around my room and my laptop was strong enough to access a router from another part of the resort. Ultimately there was nothing they could do since AT&T had to send out somebody to service the router at it probably wouldn`t during the rest of my stay.

Much like the ant issue, the wifi got worse in the new room. I guess it uses the same router, but may labtop was being intermittently kicked off the router. The best time to use it was after 11 pm and even then it was slow as molasses. I couldn`t even watch low resolution you tube videos without lagging every 10 seconds and the laptop could not log in from the master bed room, but got slow access in the dining room and guest bedroom. Very frustrating. During the day it was arduous to even check the weather in the morning.

After 3 calls to AT&T between the two rooms, there was no way I was gonna get good internet access in my room for the rest of my stay. Much like the ants, you would think the resort would move us to a room with better internet access given our complaints.

3. Poor communication and tracking of complaints. The complaints seem to be logged somehow, but if there were issues with specific rooms, you would think that they wouldn`t move us into a worse situation than before. We ended up getting compensated $50 for our trouble, but only after we refused to go to the Interval International update (ended up being a Wyndham timeshare presentation) and said it was primarily due to all the time wasted with the room and getting stuff done. The funny thing is that our issues were not passed on to the timeshare sales office and we complain a fair bit to them as well. Even funnier was that the desktop and the touchscreen presentation TV didn`t work during our tour. With all our troubles and complaints, we never contacted by management.

I can understand why some people would rate this resort high, but the wifi deficiency is a major issue for those who don't have a data plan and the ants in the kitchen is a major issue for those with young children and cook a bit at the resort. It appears decent initially, but is a dated in many respects under the surface.

Room Tip: make sure you do not get 6611 or 4411, and probably 5511
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  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 29, 2011

If you want to be on the beach this place is great. The units are spacious and well maintained. A car is necessary. The negatives are that there is only one person on the Front Desk most of the time and she does everything so the service can be a bit slow. Also, i requested an ocean view room on a high floor and ended up with the lowest floor room facing the main road! I, along with many other guests, had to change rooms midway through our stay - very inconvenient. One of the 2 pools is heated which is great.
If the weather is good and you want to hang out by the beach this is a great place. They could do a better job with more greenery; their Sister resort, Sea Gardens is much nicer gardens,

Room Tip: Ask for ocean view - be warned you may not get it!
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  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olney, Maryland
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed November 19, 2011

This is a nice place, nestled among high-rise condos in an apparently senior citizen mecca. Very few young people here, mostly seniors, some with young grandkids. The beach is quite nice and liked that when an offshore storm dumped huge amounts of seaweed, it was promptly cleaned. There was loud construction (sounded like jackhammers) on the balconies of an adjacent building several days. The two pools are small but OK, heated nicely for November. There is a quiet tiki bar on the beach but most of the patrons came from other than this resort although there was entertainment on some evenings. Although no restaurant on-site, the lunchtime barbeque was yummy. Go to Lauderdale-by-the-sea (5-10 min), Fort Lauderdale (15-20 min) or Delray (10-15 min) for more restaurant choices and night-time action. A car is a must since there's virtually nothing within walking distance (small grocery, beach store and restaurant/bar across the street is it). The rooms are nice, modest rather than upscale. They really need to upgrade their bed and bathroom linens, which were the worst we'd had in years.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, FL
Top Contributor
71 reviews 71 reviews
17 hotel reviews
Reviews in 33 cities Reviews in 33 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 9, 2011

We traded our time share for a week here. The weather in FL is great in November. We found our unit to be very attractively decorated. The one bedroom unit has two complete baths, a very generously appointed kitchen and laundry machines in the bedroom. Lots of towels. It is right on the beach so it is easy to get out and take a walk in the morning. We brought our own beach chairs so didn't have to rent from the concession.
Very good atmospheric restaurant down A1A - called the Sea Watch. Great early bird dinner.
We went to the Miami Metro Zoo - an hour drive - but worth it. Marvelous place to bring kids. Went to Butterfly World - 15 minutes away. It was awesome and soothing. Beautiful butterflies and birds and music. It is worth the buck to feed the parrots. (Take your camera for that.) The Ft.Lauderdale Art Museum is worthwhile, too.
This is the kind of vacation you can do a lot or do little, They have activities here but we didn't do any of them - not that they aren't interesting but we were out and about most of the time. They have wifi in the units - free DVD rentals.
Staff was very helpful and friendly! Our unit had a view of the ocean and the inter-coastal waterway with a wrap around balcony.
In short, we had a superb time!

Room Tip: I called a month ahead and asked for an ocean view room - we got one but am not sure that it was bec...
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 16, 2011

If you are planning to come to the place with children, I would recommend to read more about this resort, not much to do for kids. Its more to just relax and enjoy the weather, either by the pool or the beach. If going to the beach and have your own chairs and umbrella bring them because you would have to pay to rent them, not cheap. Rooms are nice, clean. Restaurants are not close by, transportation is needed. Employees are courteous and service is good. If you are not familar with this area, please get all the information what you want to do and see and plan it ahead, a must.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meridian, Idaho
Top Contributor
90 reviews 90 reviews
6 hotel reviews
Reviews in 27 cities Reviews in 27 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 2, 2011

The resort was great, a little dated in places, but overall very good. Staff was very nice except the guys working the rental area by the beach. they were rude and really didn't care about you at all. They would not even honor their own resort coupon, so didn't do any business with them. Only a few minutes walk to the ocean and many midnight walks on the beach each night. Hard to beat this place. Easy to get around with a GPS as well.

Room Tip: Make sure you ask for oceanfront room, you just gotta have it.
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  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Royal Vista

Address: 1110 South Ocean Blvd., Pompano Beach, FL 33062 (Formerly Fairfield Royal Vista)
Location: United States > Florida > Pompano Beach
Amenities:
Beach Business Center with Internet Access Kitchenette
Hotel Style:
#1 Green Hotel in Pompano Beach
#4 Top resorts Hotel in Pompano Beach
#7 Romantic Hotel in Pompano Beach
#8 Family Hotel in Pompano Beach
#9 On the Beach Hotel in Pompano Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham Royal Vista 3*
Number of rooms: 80
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Also Known As:
Wyndham Royal Vista Hotel Pompano Beach
Wyndham Hotel Pompano Beach
Wyndham Pompano Beach
Pompano Beach Wyndham
Fairfield Royal Vista Pompano

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