My golfing buddy and I booked a room in the Sands a couple of months before our Feb arrival.I called on three occasions to confirm late arrival(midnight) and to assure that there were 2 double beds.We read past reviews and knew the higher rooms were in best condition and found out that our room was one that had been newly renovated . I loved the area and had been to their Tiki bar on past visits,so I was confident that it would be a great trip.
WOW....We walked in at 2pm to smoke soaked TIRED room with stained carpet and 1 bed. It did have a pullout love seat.The front desk couldnt help us as they were full. We went out hunting for other accommodations at 2:30 am and found something set up for the next day.
WE STAYED THE NIGHT IN THAT PIT ,PD FOR THE NIGHT AND CHECKED OUT AT 9AM.
HOW CAN YOU SCREW UP A RESERVATION LIKE THAT......The no care attitude is what upset me the most.......STAY AWAY
- Official Description (provided by the hotel):
- Sands Harbor is the complete Florida resort that includes 3 popular restaurants and a full service marina with fishing charters, snorkel & scuba diving trips, small boat and jet ski rentals plus monthly boat trips to tour the historic Hillsboro lighthouse. A million dollar renovation was just completed in 2014 that includes many improvements to our Superior rooms, a beautiful new public lobby and more. Come enjoy the best waterfront views and the friendliest staff in beautiful Pompano Beach! ... more less
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