This hotel (or part of it) is brand new with all the pluses and minuses that come with that.
new clean up to date hotel and rooms
low occupancy so we felt like we owned the place (empty pool, restaurants, bar etc)
nice location (vacant lot to the south so great wide views of the ocean
very friendly staff
mandatory valet parking (apart from the $25 plus tips a day was the feeling of not being able to come or go at leisure) makes no sense and was very annoying (they twice misplaced my keys)
woefully under trained inexperienced staff that tried there best but got everything wrong
-half our room service dinner was missing and two calls and an hour later the rest showed up but was again wrong
-lost keys at valet
-room cleaning late in the afternoon
-shortage of towels in room and at the pool
-apart from paying $10 a day for what should be included in a $250 room the whole experience was awful, first the login process never worked so a series of calls to get logged in was required everyday of our stay. Second the speed was woefully slow and cutting out constantly (every time I went to look at emails I was filled with a sense of dread)
-this is not a resort, it's a nice hotel, too small for a resort and two big to have the convenience of a walk out to your car feel of a motor lodge
In conclusion this hotel has a lot of growing pains but given the few alternatives in Pompano it might still be the best choice....If they let you self park and provide fast free internet!!!!
p.s. we had the misfortune of listing to bulldozers and dump trucks clanking and beeping every morning as they replenished the beach. Be warned that they often do this in November after the storm season and before the high season
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