The rooms are very nice, spacious, updated, kitchenette, VERY comfortable bed and tons of pillows. Fresh clean sheets and towels. The hotel was designed so every room has a balcony and view of the ocean and when you lay in bed there is a window that faces out to the ocean, at least the way my room was set up. The customer service is outstanding. If you need any help with your room, they immediately tended to it. The doors open to the outside walkway and one day it had rained and there was a big puddle in front of my room and I could not enter the room without walking through it so called the front desk and literally, in one minute they removed the water. Every staff member was professional, friendly and polite. I did not utilize the restaurant because I was at a health program that is run by Naturally Well by the Sea and they provided all the wonderful food we ate at this hotel. I do highly recommend this program which is not part of the hotel but a separate program that utilizes the hotel rooms, spa, hotel and function rooms to run their own program.
Advice...I would get a room closer to the beach than the street because if you sleep with your balcony door open like I do, as I dislike AC, there is quite a bit of street noise as the hotel is right between the beach and a main road. With all doors closed though, the room was very quiet. I was there in late November and despite complaints, the heated pool was not very warm, however the whirlpool was wonderfully warm. The beach was nice but when I was there, there was construction going on a few hotels down the beach so all day long construction equipment was rumbling by which did not make for much relaxing on the beach but I was walking or swimming so it did not affect me much. The folks who live in the area that I met on my beach walks were very friendly and nice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
We appreciate you taking a moment to share feedback from your experience with us at Residence Inn Pompano Beach. We're glad you had an enjoyable stay and felt well taken care of by our staff throughout your visit. We work hard on offering excellent customer service by having a team of genuine and dedicated associates that strive to provide exceptional guest experiences. Your feedback is important to us so we thank you once again for writing. Please plan to visit us again soon.
Tom Hastings, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.