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“Good location, peaceful stay” 4 of 5 stars
Review of Residence Inn by Marriott Fort Lauderdale Pompano Beach/Oceanfront

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Residence Inn by Marriott Fort Lauderdale Pompano Beach/Oceanfront
3.5 of 5 Resort   |   1350 North Ocean Boulevard, Pompano Beach, FL 33062 (Formerly Ocean Sands Resort & Spa)   |  
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Hotel amenities
Special Deal
Free Breakfast
Ranked #7 of 35 hotels in Pompano Beach
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
46 helpful votes 46 helpful votes
“Good location, peaceful stay”
4 of 5 stars Reviewed April 15, 2013

Like most residence inns, its a great extended stay option except that it offers a bit more in terms of location.

This property is right on the beach. All rooms offer views of the ocean, though most views are not directly facing the ocean. The beach is clean and you can rent cabanas for $19 for entire day. They also have options of jetski, banana boat etc, while snorkeling/scuba options are 5 min drive away. The pools (there are 2 next to each other) are not too big and usually crowded, as is a small hot whirlpool next to the pools. The exercise room is bigger than most other RIs and is well equipped. They have a spa on the property which was pretty good and had good discounts for hotel guests. Their restaurant & bar is average at best. The food was OK while one of the two bartenders I dealt with was amateurish at best (didn't know how to make Long Island tea). The other one was great.

The rooms are like other RIs. Well kept, clean and well furnished. Our balcony was so small that it could not accommodate even 2.

They only have valet parking, which is well serviced but a pain regardless since getting car out may at times take a few min unless you call in advance. They also charge $19 per night (which is excessive) - being a gold member, I got a discounted rate of $12.

Front desk service was ordinary as was the case in general. The hotel was full, so we got no upgrades.

Word of caution - property is old and there are areas where it shows. Also, the property across is very noisy: depending on where your room is located, you may have to hear lot of music.

Overall, good experience. May visit again.

Room Tip: Higher the better
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn by Marriott Fort Lauderdale Pompano Beach/Oceanfront, responded to this review, April 26, 2013
Mptyspace,
Thank you for taking a moment to share your experience with us at the Residence Inn. We’re happy to hear you enjoyed our beach front location. I appreciate your feedback and apologize for the areas that we fell short to meet your expectations. We hope you’ll have another opportunity to visit us again soon. Thank you again for writing.

Sincerely,
Jenny Johnson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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304 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Brooklyn, New York
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 9, 2013

I must give this hotel a 5 out 5 stars

1st the staff will do anything to make your stay better and more easier
2nd it is located right off the beach, you walk out of the hotel, pass thru the pools and whirpool and your by the beach, free chairs to lay, there were more than enough space and chairs at the beach, not too many at the pool tough, you can play volley ball, and other games easily, there are no people trying to sell you stuff or braid your hair, also no drinks sold at the beach for those who need it it might be a minus, but you can get it at the pool, wake up in the morning and sit by that pool, watch the sun rise, and have your coffee, amazing breathtaking view.
3rd rooms are nice, big, clean and airy, every room has a ocean view, with stove, sink, fridge, washer dryer, you have a nice full kitchen, nice tub with shower.

some Cons (maybe) Elevators can be a bit of a hassle, you need to wait for it longer than in other hotels, also the breakfast is noting major, but good enough for kids with and older people, wasn't bothered by the construction of the Marriott next door, you must use Valet parking which is $20 a day, not enough pool chairs, if you want a pool chair you better get up early to grab one.

Some Pros one pool is heated, other is more cold, they're open all the time, hot tub is awesome if its a bit cold, easy access to the pool, big room, friendly staff, and quiet pompano beach is a perfect place for a vacation without headaches, I will def return

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn by Marriott Fort Lauderdale Pompano Beach/Oceanfront, responded to this review, April 26, 2013
wein426,
Thank you for your review. It’s great to receive your wonderful comments about our excellent staff, convenient beach front location and clean oceanview rooms. I appreciate your feedback on many areas that we can work on to improve our guest experience. We enjoyed having you as our guest and look forward to seeing you again. Thank you again for writing.

Sincerely,
Jenny Johnson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Nyack, New York
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 4, 2013

Stayed two nights in March. Room was upgraded to a suite. Updated and clean. Bed was very comfortable and linens all relatively new. Ample, comfortable pillows. Private balcony with view of the beach on an upper floor. Nice and quiet. Service was terrific. Room had a functional kitchen with coffee maker and frig. Air conditioning worked wonderfully. Free breakfast buffet with a great selection. Food was consistently replenished, both hot and cold. Able to eat near the pool or outside in the yard. Beach was right outside the door of the hotel! Complimentary fruit, tea and coffee offered all day. The negative is the hotel is not in an area with much to do. Shopping requires a car.

Room Tip: Ask for a room with a beach view on an upper floor! Worth it!
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn by Marriott Fort Lauderdale Pompano Beach/Oceanfront, responded to this review, April 17, 2013
Irishgram,
Thank you for sharing your experience with us at the Residence Inn. We're happy to hear from you, and we're glad to know that you enjoyed your stay. It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly staff and great breakfast selection. We hope you’ll visit us again soon. Thanks again.

Sincerely,
Jenny Johnson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Top Contributor
121 reviews 121 reviews
15 hotel reviews
Reviews in 32 cities Reviews in 32 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed April 3, 2013

We stayed here 4 nights in early April, with a room on the 6th floor. The hotel is nice but definitely showing its age. Our room was nicely arranged, but furniture definitely showing wear and tear. I agree with another reviewer that the room didn't seem particularly clean and the balcony was dirty. However, when we travel I always carry disinfecting wipes, so I wiped down all counters, light switches on walls and lamps, door and cupboard handles, etc., you get the point. I think I also wiped down a few walls that looked like they could use a scrub down. We had problems with our air conditioning the first day, which was rapidly and successfully addressed by hotel management. The room was a very nice size, with two queen beds, sofa, and very nice sized bathroom. It was nice having a washer and dryer available, so we could pack less and just clean up more often. The breakfast buffet was satisfactory, nice to have a few hot items. It was very crowded, but there actually are quite a few places for eaters to spread out into the hallways, bistro, around the pool, and other outdoor tables. I think this would be fine in decent weather, but not so good during raining times or days of unbearable heat. The valet parking was a pain, but when you see how limited the space is, you can u dear stand why they do valet. We didn't have any problem getting our car when we needed it. And the valet workers were always helpful and agreeable. There is construction going on south of the hotel, as others have mentioned, and the noise was quite obvious during the day, but once you are on the beach you barely notice. The view from our room was very nice, looking south along the beach. It's not a full oceanfront view (unless you get the more expensive oceanfront rooms), but the side ocean view we had was the best we've ever experienced. A lot of times "ocean view" is barely a glimpse. We definitely had a full side view of the ocean. Other reviewers have mentioned that there's not much around in terms of eating establishments, and that's definitely true. However, if you have a car, there's plenty of places within a short drive. All in all, we had a good visit. Would we come back? Probably not, we'd likely try a new place, perhaps further north.

Room Tip: Ask for rooms x08 and higher.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn by Marriott Fort Lauderdale Pompano Beach/Oceanfront, responded to this review, April 17, 2013
OhioTravelers9663,
Thank you for sharing a review about your recent stay with us. I’m happy to hear that you enjoyed the view of the ocean from your room and found the valet attendees helpful and agreeable. It's unfortunate to hear that we did not provide you with the exceptional stay you've come to expect from us. The little details definitely do make a trip and we regret we missed the mark during your stay. We appreciate your feedback on these areas and hope you will return and see our improvements. Thank you again.

Sincerely,
Jenny Johnson, General Manager
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Fort McMurray, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed April 2, 2013

The room was clean and the bed was fairly comfortable. The continental breakfast was good but lots of people attended it. Service was a little slow at the continental. The hotel should probably look at having the tables cleaned a bit more and using environmentally friendly dishes as a lot of paper cups were used.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn by Marriott Fort Lauderdale Pompano Beach/Oceanfront, responded to this review, April 17, 2013
AlexandraL467,
Thank you for taking a moment to write a review on your stay with us at Residence Inn. It's great to know that you enjoyed our clean and comfortable rooms. I apologize that the breakfast service did not meet your expectations and greatly appreciate your feedback. We hope you’ll have an opportunity to visit us again soon and see our improvements. Thank you again for writing.

Sincerely,
Jenny Johnson, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 1, 2013 via mobile

We (family of 5) stayed here last August for 3 nights.

I initially booked a pretty standard room but 8 months before travel I cancelled the room and re booked in one of the 2 bedroom suites with floor to ceiling windows facing right over the beach. This, as expected, was significantly more expensive than the original booking. On arrival we checked in and on emerging from the lift realised that our allocated room was towards the back of the hotel, knowing I'd booked ocean front I immediately returned to the reception without even going into the room.

We then entered into a discussion with the chap on the desk who kept shuttling in and out of the office to speak to his boss who initially refused to come out to speak to us. Eventually he emerged and kept trying to blind us with the difference between ocean front and ocean view. I kept showing our reservation which clearly stated a 2 bedroom 2 bathroom suite....every time I asked "has the room you have given us got 2 bedrooms and 2 bathrooms?" he dodged the question. He also acknowledged that I had cancelled our initial room and re booked at a much higher price. I admit I was absolutely furious! He then agreed that we could have the room we had booked but it would take about 45 minutes to prepare(not a problem)....what really irritated me was that he was trying to argue that he was giving the room to us as a gesture of good will and I was incorrect about the room types. He did offer us all a drink and something to eat while we waited which was a nice touch.

Anyway the 2 bed ocean front suites are fantastic (I think there are only nine in the hotel), we enjoyed the rest of the stay and found all the staff pleasant and accommodating, walking straight out of the hotel on to the beach was just lovely. We found the breakfasts good too, but we do tend to be early risers which can have advantages when it comes to breakfast buffets!

So to summarise, a nice hotel....remember it's a Residence Inn, not some luxury brand, and I still rate it well even taking into account the fuss over room allocation.

Stayed August 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn by Marriott Fort Lauderdale Pompano Beach/Oceanfront, responded to this review, April 17, 2013
dan12335,
It’s great to hear from you! Thank you for writing a review on your experience with us at Residence Inn Pompano. We appreciate you and your family choosing to stay with us, and we're glad you enjoyed your ocean front view and our location on the beach. I greatly apologize for the frustrations you encountered during your check-in but I am happy to hear our staff was helpful in accommodating your requests. We hope you and your family will visit us again soon. Thank you again for writing.

Sincerely,
Jenny Johnson, General Manager
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st .helens
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 1, 2013

fantastic acommodation location great soooooooooo close to beach food very good staff very helpfull.will go back very soon i hope rooms clean beds very fresh we all enjoyed it very much we had a good size balcony

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn by Marriott Fort Lauderdale Pompano Beach/Oceanfront, responded to this review, April 17, 2013
calSt_helens,
We're happy to hear from you, and we're glad to know that you enjoyed your stay with us at Residence Inn Pompano. It's great to know that you enjoyed our beach front location, clean rooms and our helpful staff. Please plan to visit us again soon. Thanks again for writing.

Sincerely,
Jenny Johnson, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn by Marriott Fort Lauderdale Pompano Beach/Oceanfront

Address: 1350 North Ocean Boulevard, Pompano Beach, FL 33062 (Formerly Ocean Sands Resort & Spa)
Phone Number:
Location: United States > Florida > Pompano Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Pompano Beach
#5 Family Hotel in Pompano Beach
#6 Romantic Hotel in Pompano Beach
#6 On the Beach Hotel in Pompano Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Residence Inn by Marriott Fort Lauderdale Pompano Beach/Oceanfront 3.5*
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Also Known As:
Residence Inn By Marriott Fort Lauderdale Pompano Beach/Oceanfront Hotel
Ocean Sands Hotel
Ocean Sands Resort Spa

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