We have stayed at the forum one other time and had a positive experience. However, this last time was less than positive. We arrived 10 minutes before 3 (check in time), our room was not ready and would be ready within 20 minutes--which was fine. After about 25 minutes we were told our room was ready. We had reserved a king sized bed on line at the hotel's website-NOT a third party site. We got to the room and it had a double bed, so my husband went down to the desk and asked to be changed to a king room, which was what we had reserved. All he got was a run around, after being completely ignored for 15 minutes, no rooms available, well room was available but for more money etc, etc, etc. Long story short, we checked out and will not stay at the Forum again. what good is a reservation when it is not going to be honored?
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- Also Known As:
- The Forum Hotel Pompano Beach