If you're looking for a no frills vacation, this is it. The brochure mentioned a washer and dryer in your room but instead there was a laundry room down the hall. Also, no cleaning or replenishing laundry at all. When I asked for clean bathing towels and beach towels, I was told that I could use the washer and dryer in my room. I mentioned that I did not have those in my room and I was told took either use the laundry on the floor or just call for whatever I needed. Not surprisingly, the desk stopped answering calls. They either did not pick up and/ or sent my calls to an automated answering service to ultimately leave a message.
I have travelled quite a bit and I know good, even excellent service when I see it. Here, the concept
of service is nonexistent.
Oh yes, today there are no towels available at all. We're at the store buying our own.
Nice room, though.
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- Also Known As:
- Wyndham Palm-Aire Hotel Pompano Beach
- Wyndham Pompano Beach
- Palm Aire Resort
- Pompano Beach Wyndham