My husband and 1 1/2 year old son stayed at the resort Oct 27- Nov 3. I read many reviews on the Palm Aire and the Royal Vista, which is on the beach. Was happy that we chose the Palm Aire.
We arrived at 3pm, hoping to check in early. Was told our room was not ready yet, but they would call us when it was ready; and check in was not until 4pm. I waited till 5pm; after not receiving a call, and checked at the front desk. It was finally ready, after waiting for 2 hours. That was the only problem we had. We got the very annoying time share talk, discussing all our 'perks' if we went to a short presentation. I told the 'concierge' several times that I was not interested, but he was very persistent.
About the timeshare stuff.... I am STILL getting info in the mail about how I am 'pre-approved' for a Wyndham time share. When you get to your room, unplug your phone. We got daily calls for from the 'concierge' that we had a 'important message' at the front desk, and were also informed about the timeshare presentation. That was a huge annoyance! We also had daily phone calls about the activities for the day, which were posted in the elevators.
There was construction in the fountains building, which we expected, but it didn't bother us.
The pools were nice, warm, I am pretty sure they are heated. There is a small fenced in kids pool, which was very nice for our toddler. The playground is in great shape, looks newer! They have a volleyball court and mini golf; looked nice but we didn't use.
We were in a 1 bdrm, 2 bath. Furniture was new, comfortable, king bed. Were happy to see that we had washer & dryer in our unit. They have laundry rooms in all buildings as well. We were on the 4th floor, no problems with the elevators. No ice machine, so will need to buy and bring your own ice. Kitchen fully loaded with anything you would need for meals. There is a Walmart and other grocery stores nearby. There is a small bar/cafe on property, but we never used it. No room service.
You will need a car if you plan to go anywhere!! They offer a bus to the Royal Vista, but it picks up and drops off once a day. The location is terrible. Such a nice resort in a questionable location. Security is great! Few nearby restaurants, but will drive 10-20 minutes to go to anywhere good. We drove to the Royal Vista twice. We got there early, so there were few open parking spaces. Our first few days, the beach was closed due to hurricaine Sandy. Pools at Royal Vista were cold, playground was old, and scary. When the beach was open, there was trash everywhere! Thought we would see someone out cleaning the beach area... there was no one! Were really disappointed with Pompano beach! Went to Ft Lauderdale park/beach instead; which was much nicer, much cleaner!! Saw several people and machines cleaning the beach & public area's.
Drive to Royal Vista takes about 10-20 min, depending on what time of the day you leave. Expect a lot of traffic everywhere you go!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.