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“my nightmare vacation” 1 of 5 stars
Review of Wyndham Palm-Aire

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Wyndham Palm-Aire
3.5 of 5 Resort   |   2601 Palm Aire Drive North, Pompano Beach, FL 33069 (Formerly Palm Aire Resort and Spa)   |  
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Ranked #12 of 36 Hotels in Pompano Beach
GreenLeadersBronze level
Belleville, Michigan
1 review
4 helpful votes 4 helpful votes
“my nightmare vacation”
1 of 5 stars Reviewed October 20, 2012

We checked in 9-29-12, 7 of us with my 88 year old great grandma, the room looked nice but smelled strong of chemicals,we left and went out to dinner, came back went to bed and i woke to itching and sand fleas jumping on me.I tried to go to the balcony for relief it was infested with red ants as was the kitchen. I went to the office who sent an engineer?? Who said i was allergic to the cleaning solution they use, meanwhile others had bites. They moved us to a new room same building as the maid told us are room had a service dog the week before and they were having a bad sand flea problem. We left again for the day, came back, same thing, this time i woke with swollen eyes and hands, with bites and hives, i couldnt breathe, my family called an ambulance, and we left as soon as our company could move us, with no help from this resort

Room Tip: dont go here in my building everyone i met saw ants, others said it smelled of bug killer, they seem...
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  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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581 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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Saint John, NB
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 30, 2012

Just got back last night from a week at the Wyndam Palm Aire in Pompano Beach. The staff were very friendly and helpful, especially Lisa at the bar. Many of them seemed to be new so don't know if they have had a large turnover in staff or not. We thought it was a very nice property, with multiple pools and hot tubs, multiple buildings, lovely vegetation, a small lake, and a fair number of birds.
One of the pools had a water slide and a kids area, while the other main pool somewhat removed thereby making it a quieter area. The third pool was hidden off behind the main building and much smaller, and so didn't seem to be used much.
Have read on here somewhere that the pools were unheated, but the one I was in on Thursday definitely had some heated water being pumped in. This property is five miles from the beach, but they supply a daily shuttle leaving at 9:30, returning at 2:30. We had a rental car so had no need of the shuttle. With our Wyndam parking pass, we had free use of the Wyndam hotels on or near the beach, which was really convenient. I preferred to pay a little for parking over at the fishing pier as I liked that part of the beach, just because of the pier.
Yes, there was pressure to attend a sales pitch but it appeared to be pretty easy to say no.
The unit we had was huge, large living room, massive bedroom with a large jacuzzi tub, two bathrooms - one with a very large, glass-enclosed shower - and an efficiently-sized kitchen, complete with all the appliances and utensils you could need. The property is somewhat older which shows up in some interesting ways. For example, the bathroom fans are incredibly noisy. Obviously Wyndam is trying to save some expenses on energy as low-energy use light bulbs are everywhere. Some of which took an incredibly long time to light up. We found the property well maintained and very clean. A lot of the clientele were either young families with children or retired couples. Not really a party place.
We did a lot of traveling around the area, and the Palm Aire is well situated, close to the highways making it easy to get off in any direction.
There seemed to be lots of activity every day with crafts, fitness classes and the occasional ice cream sundae bar.
While in Pompano Beach we took a couple tours, one being the Jungle Queen dinner cruise up the New River. Beautiful trip up the river, with commentary about who owns some of the huge mansions along the river. The meal was excellent. We could have done without the cheesy variety show, but even it provided some laughs. The other tour we took was an airboat ride in the Everglades from Everglades Holiday Park. Trey was a good guide and it was a decent trip. Probably get to go further into the Everglades if you travel further from Fort Lauderdale, but it was well worth the price of admission.
All in all a great week, and we would consider staying at the Palm Aire again.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 30, 2012

I traded into this RCI resort - the resort itself is clean, and the units large, the staff was nice - beyond that it was dissappointing. We had a 2 bed - 2 bath place that was spacious. The resort is located in an industrial area with nothing of interest for less than a 20 minute drive. It was 20 minutes in morning traffic just to get to Starbucks. The area is depressed with only tired chain restaurants like Denny's, Wendy's, IHOP, etc around. The resort was practically empty in September and there was really nothing to do. The best thing was that by staying here you could go and use the Royal Vista beach access for free which was nice (20 min drive). The resort description said Washer and Dryer in every unit but there was "access" on the floor rather than in-unit. The restaurant on-site was more like small office cafeteria with a single meal served each night. There was no maid service for the week - not even to take out garbage or trade towels. There was no towel service at the pool. The air-conditioners were very loud when on and the room would smell mouldy if they were off. The elevator to our tower was broken for two days while we were there. I won't recommend the trip to friends or return.

Room Tip: Ask for pool facing with a large balcony. - Better yet stay elsewhere - Royal Vista definitely wort...
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  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Mateo, California
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 27, 2012

The Wyndham Palm Aire Resort was a very nice & well maintained property. Tho' Pompano Beach didn't seem like a tourist town, it was close enough to drive to areas that were - like Ft. Lauderdale & Miami. The staff was nice & gave us a 2 bedroom suite in the Fountain building that I requested, which was great accommodations for us & our daughter. It was right next to a golf course, close to WalMart & all kinds of restaurants. We brought our own coffee, creamer, sugar & bought food so we could have coffee & breakfast every morning before going out. The area was close to main roads that took you in all directions, & was easy to follow on a local area map.
My only complaint was the blanket on the bed (which is covered by sheets) was dirty & the thought of it on my face really turns me off. From my travels I have learned that most hotels/resorts must not wash all of their bedding (except for the sheets) because I have seen dirt on bedspreads which they just turn over to hide it when changing the sheets. That is unsanitary & disgusting!
Another thing I have to mention is when attending the Wyndham timeshare update meeting, one of the reps was really rude, impatient & intimidating. He should find himself another line of work because after meeting with him, I will never deal with Wyndham again.

Room Tip: Rooms in the Fountain building are nice & close to the amenities & front lobby.
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon tyne
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 22, 2012 via mobile

We stayed for 2 Weeks since our unit in Mizner place was Not available.the units where ok ish and one has to appreciate it is an older property.beware of the time share touts on check in offering silly free gifts to attend a session of hard sell.
Palm air is well situated and 10 minutes from the beach.all in all considering the cost one cannot complain. Furniture needs up dating and a lick of paint would make a difference.on site caffe & bar poor.....activities are for the simple mindset it must be said but hey we all like different things and I suppose travelling 5 thousand miles I would not attend a bead making class.
We would consider a return in the future ....I am happy to award 3 stars.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 19, 2012

Very nice welcome by reception staff. Things went downhill when I tried to get my parking permit and the Points time share sale started.
Three nice swimming pools but all unheated, however good idea to have a kids pool as it keeps the other two pools relatively kid free.
Rooms not the most spacious but ok. Would have been nice if sheets fitted the beds. There is not a lot of storage space for suitcases, this could have been remedied if the safe had been located in a different location.
Overall is seems that somebody tried hard to make this a descent vacation resort, but ran out of ideas or money to finish the job.

Stayed September 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Charles, Louisiana
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 15, 2012

My family and I stayed at the Wyndam Aire Resort in Ft. Lauderdale Fl in July.. We had two bedroom and two baths. The master bathroom was huge and very pretty. We were on the sixth floor. We had a great view of the pool below us. The resort had three pools and two hot tubs. There was at least four buildings making up the resort. Our building had actives for the kids to do. Also has mini putt and volley ball. The ground were well kept.. We weren"t very far from shopping. Had a none smoking casliono acrsss the street.
Would recommend staying there.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Palm-Aire

Address: 2601 Palm Aire Drive North, Pompano Beach, FL 33069 (Formerly Palm Aire Resort and Spa)
Phone Number:
Location: United States > Florida > Pompano Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Pompano Beach
#5 Top resorts Hotel in Pompano Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Palm-Aire 3.5*
Number of rooms: 298
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Also Known As:
Wyndham Palm-Aire Hotel Pompano Beach
Wyndham Pompano Beach
Palm Aire Resort
Pompano Beach Wyndham
Palmaire

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