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“Nice Suites hotel” 4 of 5 stars
Review of Sheraton Suites Plantation, Ft Lauderdale West

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Sheraton Suites Plantation, Ft Lauderdale West
3.5 of 5 Hotel   |   311 N University Drive, Plantation, FL 33324   |  
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Breakfast for 2 Included
Ranked #4 of 14 Hotels in Plantation
Coventry, United Kingdom
Top Contributor
61 reviews 61 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
42 helpful votes 42 helpful votes
“Nice Suites hotel”
4 of 5 stars Reviewed March 1, 2014

Stayed here due to work for one night. Nice hotel with large rooms and very comfortable beds. Nice lounge area with the bonus of a microwave, large fridge, Starbucks coffee and tea options.

Location is close to a large Walgreens and the Westfield shopping mall is a few minutes walk.

Nice roof top pool area to relax in the sun.

Will be happy to stay here again.

Stayed March 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary E, Director of Sales at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review, March 3, 2014
Thank you for your review. We are slo glad that you enjoyed your stay and look forward to welcoming you back on your next visit to South Florida.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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517 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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new jersey
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 26, 2014

The Hotel is centrally located for restaurants,beach,shopping within 15 minutes.Parking was ample.The rooms were nice and clean,but the Hotel is quite old.The staff was friendly.Sawgrass mall is near,but you absolutely need a car rental to get around,Their restaurant was pricey and the food was average.I was just here 1 night on my way to Turks and Cacaos,

  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Padua, Italy
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 26, 2014

My wife and myself have been guest of this hotel many times, starting from 1998 or 1999. kast time may have been in 2009 or 2010. this last time ( february 14th to 18th 2014) while the room have remained the same as in the past, the level of service has dropped down significantly, and the concierge employees are, most of them, far from friendly and ready to listen to any complaint.
Restaurant.....virtually non existent!
Altogether this hotel does not meet the SHERATON reputation.
Very unlikely will go back again.

Room Tip: Avoid the room close to the ice machine....... quite impossible to get a good night sleep !
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  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary E, Director of Sales at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review, March 3, 2014
Thank you for your review 3Alessandro. I would like to apologize for your last stay not meeting the expectations that you have come accustomed to. We have made some management changes in our front office and can assure you that we will providing the level of service that you are used to. We hope that you will allow us another chance to prove to you what we are capable of.
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Ramat Gan, Israel
1 review
4 of 5 stars Reviewed February 25, 2014

It is a nice hotel, located about 10 minutes driving to "Saw Grass Mall".
Suites are in good size and also the bathroom.
The building is a bit old and need some renovation.(for example: double glass window was not clear enough as air leeked into the vacume between the double glass).
The hotel offers all services and the Wi-Fi is strong and good.
All suites contain Kitchinet, Micro, Mini-Fridge, etc.
Aircondition in room is good but a bit noicy and it is very hard to bring him to the desired temperature.
Parking is controlled 24/7.
Staff is very freindly and helpfull.
Rooms and public areas - are VERY CLEAN.
Hot water and water pressure- VERY GOOD.
Breakfast is not included (offering 2 types: Continental or American for extra charge).
Very Good value for $ - especially if you find a good deal.

Room Tip: All suites are the same !
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary E, Director of Sales at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review, March 3, 2014
Thank you for your review Doron F. We are glad to see that you enjoyed your location and the size of our rooms. I can share that we are in the process of finalizing the details of a renovation that includes replacing the inside and outside glass panels of the windows. We look forward to welcoming you back on your next visit to Fort Lauderdale.
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Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 19, 2014

THE GOOD: As you walk through the doors the high class feel of this hotel will immediately hit you. Place is CLASSY! The front staff was terrific. There was a young gal that would always wave and smile and say "Hi Mr. J". Remembering customer names is true red carpet treatment. I wish I could remember her name because she needs to be recognized for making people feel great. The place is spotlessly clean. Has the feel of a ritzy big city hotel. The suite was very roomy. We liked being able to close the doors and our kids slept on the pull out bed. Gave us a little quiet privacy after a day at the beach. Room was very very clean, sheets were crisp and smelled fresh. Bed was like sleeping on a cloud. Housekeeping does a great job. folded towels, fresh soap etc. The lobby bar was great, and sitting outside next to the fountain (in the atrium) with a cold drink in hand was great. We ate at Cilantro's twice. The food was fantastic. The Mahi-Mahi was really good. The Penne pasta was TO DIE FOR... Kids loved the pizza.. Overall Fantastic food. Service staff was fantastic.

I would recommend this hotel and restaurant.

A FEW THINGS TO FIX: Most of this hotels problems lie in it's exterior. Overall the whole place needs a paint job. And as you drive up you notice an abondoned rundown building attached the left and an abondoned rundown building attached to the right. I cant understand why they just dont tear them down.. what an eyesore. The indoor parking is run down and needs better lighting and some sprucing up. Feels a little unsafe in there at night alone. Finally, the view would be great if only the windows were cleaner. They were really cloudy.

Conclusion: The good outweighs the bad to such an extent that I wasnt willing to reduce to 4 stars. We are definitely planning to come back!

Room Tip: Stay clear of the ice machine. When getting Ice I thought to myself "gosh I'd hate to have...
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary E, Director of Sales at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review, March 3, 2014
Thank you very much for your review FPC911. We truly appreciate you taking the time to write about your stay. We are so pleased that you enjoyed your stay and that our suites were the perfect layout for you and your family. I can say that we are finalizing the details of a renovation that will fix a lot of the cosmetic issues we encounter. Again, thank you for your review and we look forward to having you and your family back as our guest.
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Oconomowoc, Wisconsin
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 18, 2014

A very nice hotel located in Florida, but not really located by anything. There is a mall down the road, and an interstate. If I was there on vacation, I would be disappointed only by location. The suites are large, but the hotel is meant for adults. The on site restaurant is "pricey" for families. Beautiful lobby, but again adult or business travel oriented.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 14, 2014

Lovely hotel but let down slightly by location.

My company has recently moved to the hotel, and I must say everyone is impressed by the quality of the rooms and professionalism of the staff.

Rooms are large, with a separate living room/kitchen area to the bedroom area. I would of liked slippers to be in the room as standard but reception did provide them once asked. I would like to see BBC world news or a British TV channel added.

The location is not the best if you are a tourist but idea for business, there is a shopping centre just five minutes walk away. This hotel would be perfect for a short stop before a cruise.

The food and drinks in the hotel are cheap compared to others and has an happy hours from 4pm.

The pool are is on the 9th floor and not very busy, clean and safe.

My personal thanks to Andrena off reception as I found her to be friendly, helpful and professional not only to myself but to other customers as well.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Suites Plantation, Ft Lauderdale West

Address: 311 N University Drive, Plantation, FL 33324
Phone Number:
Location: United States > Florida > Plantation
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Plantation
#5 Business Hotel in Plantation
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Suites Plantation, Ft Lauderdale West 3.5*
Official Description (provided by the hotel):
Sheraton Suites Plantation, Fort Lauderdale West, is all-suite, full-service hotel within walking distance to the Broward Mall, close to major office complexes, and just 10 minutes from the beach. ... more   less 
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Also Known As:
Sheraton Suites Plantation, Ft Lauderdale West Hotel Plantation
Sheraton Plantation
Plantation Sheraton

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