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“Fabulous! (could be even better with work!)” 5 of 5 stars
Review of Sheraton Suites Plantation, Ft Lauderdale West

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Sheraton Suites Plantation, Ft Lauderdale West
3.5 of 5 Hotel   |   311 N University Drive, Plantation, FL 33324   |  
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Ranked #3 of 14 Hotels in Plantation
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“Fabulous! (could be even better with work!)”
5 of 5 stars Reviewed February 19, 2014

THE GOOD: As you walk through the doors the high class feel of this hotel will immediately hit you. Place is CLASSY! The front staff was terrific. There was a young gal that would always wave and smile and say "Hi Mr. J". Remembering customer names is true red carpet treatment. I wish I could remember her name because she needs to be recognized for making people feel great. The place is spotlessly clean. Has the feel of a ritzy big city hotel. The suite was very roomy. We liked being able to close the doors and our kids slept on the pull out bed. Gave us a little quiet privacy after a day at the beach. Room was very very clean, sheets were crisp and smelled fresh. Bed was like sleeping on a cloud. Housekeeping does a great job. folded towels, fresh soap etc. The lobby bar was great, and sitting outside next to the fountain (in the atrium) with a cold drink in hand was great. We ate at Cilantro's twice. The food was fantastic. The Mahi-Mahi was really good. The Penne pasta was TO DIE FOR... Kids loved the pizza.. Overall Fantastic food. Service staff was fantastic.

I would recommend this hotel and restaurant.

A FEW THINGS TO FIX: Most of this hotels problems lie in it's exterior. Overall the whole place needs a paint job. And as you drive up you notice an abondoned rundown building attached the left and an abondoned rundown building attached to the right. I cant understand why they just dont tear them down.. what an eyesore. The indoor parking is run down and needs better lighting and some sprucing up. Feels a little unsafe in there at night alone. Finally, the view would be great if only the windows were cleaner. They were really cloudy.

Conclusion: The good outweighs the bad to such an extent that I wasnt willing to reduce to 4 stars. We are definitely planning to come back!

Room Tip: Stay clear of the ice machine. When getting Ice I thought to myself "gosh I'd hate to have...
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary E, Director of Sales at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review, March 3, 2014
Thank you very much for your review FPC911. We truly appreciate you taking the time to write about your stay. We are so pleased that you enjoyed your stay and that our suites were the perfect layout for you and your family. I can say that we are finalizing the details of a renovation that will fix a lot of the cosmetic issues we encounter. Again, thank you for your review and we look forward to having you and your family back as our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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565 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oconomowoc, Wisconsin
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 18, 2014

A very nice hotel located in Florida, but not really located by anything. There is a mall down the road, and an interstate. If I was there on vacation, I would be disappointed only by location. The suites are large, but the hotel is meant for adults. The on site restaurant is "pricey" for families. Beautiful lobby, but again adult or business travel oriented.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Leicester, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 14, 2014

Lovely hotel but let down slightly by location.

My company has recently moved to the hotel, and I must say everyone is impressed by the quality of the rooms and professionalism of the staff.

Rooms are large, with a separate living room/kitchen area to the bedroom area. I would of liked slippers to be in the room as standard but reception did provide them once asked. I would like to see BBC world news or a British TV channel added.

The location is not the best if you are a tourist but idea for business, there is a shopping centre just five minutes walk away. This hotel would be perfect for a short stop before a cruise.

The food and drinks in the hotel are cheap compared to others and has an happy hours from 4pm.

The pool are is on the 9th floor and not very busy, clean and safe.

My personal thanks to Andrena off reception as I found her to be friendly, helpful and professional not only to myself but to other customers as well.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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California, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 5, 2014

The hotel room was spacious and clean, we really enjoyed roof top pool!
Being a Starwood member we were offered a late checkout of 4:00 pm and upper floor and a quite room from our preferences from Starwood record without even asking. The check in process was a breeze - the front desk staff "Andrea" was very courteous and professional,
This hotel exceeded our expectation so much better than our experience at Best Western Premier at Miami International airport!!!

Room Tip: Just ask front desk satff when checking in
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Cajon, California, Usa
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2014

What great, spacious 2-room suites/rooms. The rooms had a spacious bedroom with tv, a sitting area with desk, couch, chair and tv, kitchenette with microwave and small frig and bar sink, and a double sink bathroom with separate toliet area. It was clean and comfortable.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Plymouth, Michigan
Top Contributor
68 reviews 68 reviews
20 hotel reviews
Reviews in 38 cities Reviews in 38 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed January 31, 2014

I have mixed feelings about this place so here is the good and bad.
The service was very good, location is ok and the price was reasonable. Internet worked fine and shower pressure was satisfactory. The rooms are good size. The beds are comfortable but all the other furniture is very worn and kind of nasty. The sofa bed was so uncomfortable your better off sleeping on the floor. The air conditioner works but it seems to generate a musty air. The parking outside is terrible and I was worried that my car might not be there the next morning. It looks kind of scary at night with the big vacant mall surrounding the hotel but I guess it's not all that bad. I might stay here again but the price has to be right.

Stayed February 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
76 reviews 76 reviews
57 hotel reviews
Reviews in 43 cities Reviews in 43 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 28, 2014

I am SPG platinum member and stayed for 3 nights on business using my suite night upgrades. Hotel is in great location close to many restaurants and shopping. The hotel itself was very clean with free parking right outside. Front desk staff were very helpful at checkin. I was upgraded to a suite with my certificates but not exactly sure how much that meant as the hotel is all suites anyway. I was working from the room all week so asked about the room with the conference room attached. Was switched to that room at no cost which was nice. It has a large conference desk and a white board. Worked perfectly for me.

Internet was strong and very fast as well as free. Beds were as expected for Sheraton. Rooms were also clean and quiet. Large flat screen TVs with hi def channels. The usual selection of channels. Breakfast was free and was a full buffet breakfast. Service in the restaurant was a bit slow as they seemed to be understaffed. Had dinner one night in the bar and it took forever to get services. Ended up just sitting a the bar.

All in all I would stay here again when in the area. So for your regular travelers like myself you wont be disappointed.

Room Tip: Get one of the business suites if you plan to work there!
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  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Suites Plantation, Ft Lauderdale West

Address: 311 N University Drive, Plantation, FL 33324
Phone Number:
Location: United States > Florida > Plantation
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Plantation
#4 Business Hotel in Plantation
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Plantation, Ft Lauderdale West 3.5*
Number of rooms: 264
Official Description (provided by the hotel):
Sheraton Suites Plantation, Fort Lauderdale West, is all-suite, full-service hotel within walking distance to the Broward Mall, close to major office complexes, and just 10 minutes from the beach. ... more   less 
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Also Known As:
Sheraton Suites Plantation, Ft Lauderdale West Hotel Plantation
Sheraton Plantation
Plantation Sheraton

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