My stay at the Sheraton began at 1:30 am on Oct. 10, when my wife and I checked into our room, only to find a large, brown (beetle-like), and dead bug on our carpet in plain sight. Since it was dead, we decided to leave bug to be vacuumed (or picked) up the next day when the room would be cleaned. When we returned to our room in the afternoon, much to our disgust the but was still lying on the floor in plain sight of anyone who would enter the room (but apparently not the maid who was responsible for cleaning it). At that point, we threw the bug into the hallway, where surprisingly it was cleaned up by sometime the next day. In addition, my wife and I were stuck in an elevator on the 6th floor of the hotel for over 45 minutes on Sat., Oct. 12., sometime around 12:30 to 1 pm. After waiting for maintenance and a Manager (or Asst. Mgr.) who were attempting to open the door, it decided to unexpectedly open by itself. As my wife and I, hurried off of the elevator, we were greeted by an I'm sorry from the Mgr./Asst. Mgr. That is the only apology or acknowledgment that we received from anyone at the hotel or Sheraton, this in spite of the fact that I completed a survey for Sheraton on our stay, which went into much greater detail than this review! I would not come back to this hotel and I certainly would not recommend it to anyone, even my worst of enemies.
- Official Description (provided by the hotel):
- Sheraton Suites Plantation, Fort Lauderdale West, is all-suite, full-service hotel within walking distance to the Broward Mall, close to major office complexes, and just 10 minutes from the beach. ... more less
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- Also Known As:
- Sheraton Suites Plantation, Ft Lauderdale West Hotel Plantation
- Sheraton Plantation
- Plantation Sheraton