We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service, really nice hotel pre-cruise” 5 of 5 stars
Review of Sheraton Suites Plantation, Ft Lauderdale West

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Sheraton Suites Plantation, Ft Lauderdale West to your Saves list
Sheraton Suites Plantation, Ft Lauderdale West
3.5 of 5 Hotel   |   311 N University Drive, Plantation, FL 33324   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Breakfast for 2 Included
Ranked #4 of 14 Hotels in Plantation
Sherwood Park
Top Contributor
151 reviews 151 reviews
25 hotel reviews
Reviews in 54 cities Reviews in 54 cities
66 helpful votes 66 helpful votes
“Great service, really nice hotel pre-cruise”
5 of 5 stars Reviewed February 18, 2012

My wife and I stayed here between cruises. The staff at the desk was very helpful. We were able to find a laundromat that was close to the hotel.

Location
There were several restaurants nearby as well which was handy. The hotel was also fairly close to the Port Everglades cruise port and we had a rental car so the free parking worked well for us. Sawgrass Mills shopping is fairly close to the hotel as well which was nice.

Rooms
The room was spacious and the bed was awesome. The mini fridge was nice so we could keep some snacks chilled. The hotel lobby was very nice as well.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review, February 21, 2012
It is always wonderful to learn when a guest enjoys their visit. Since we are located close to Port Everglades, a Cruise In Style With Sheraton hotel package is available for our guests to enjoy before or after their cruise! We are glad that you enjoyed our services and amenities at the Sheraton Suites Plantation, Fort Lauderdale West. Thank you for taking the time to share your kind review and we hope we get the opportunity to welcome you back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

565 reviews from our community

Traveler rating
    201
    231
    82
    34
    17
See reviews for
179
169
39
81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
California
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 2, 2012

This is our second time going on a Caribbean cruise out of Fort Lauderdale, and the hotel we had stayed in the first time (which offered a shuttle to/from the airport and to/from the cruise port) did not offer great rates, so we went with Sheraton Suites, which had cost a little less. It would've been so much more convenient for them to provide a shuttle, but it was about a 10-min drive to the airport, so I can see why they didn't. We rented a car to avoid all the taxi costs and it turned out to be a great decision because there was a specific restaurant we wanted to go to and beaches to visit. Other than that, everything about this hotel was great! A very comfortable king-size bed, a separate living room complete with a sink, microwave, fridge, and free bottled water, his and hers sinks, a courtyard view, and even Starbucks coffee in the room made for a stay that made it a mini-vacation before our cruise.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review, February 7, 2012
While staying at the Sheraton Suites Plantation, Fort Lauderdale West, we want our guests to enjoy a convenient stay all around. Based upon availability, our shuttle provides complimentary return service to Fort Lauderdale Airport. We would love to get the opportunity to welcome you back to enjoy our great cruise package which includes transportation to Port Everglades when reserved in advance. For more details, our website provides a complete list of all the great benefits of our packages. We appreciate you sharing your feedback with us! Thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 2, 2012

I stayed here on an overnight layover for just one night but it was great. I had rented a car so I don't know about any shuttles or anything but with a car the location was easy to get to and easy to find. Right across the main road is a mall, and just down the road are many restaraunts and shopping. if you follow it all the way you can get to the beach. The hotel was very clean and modern. they allowed me to check in early, at around 11am, eventhough their checkin time was 3pm. The service was great. The rooms were large, a true suite. They have free wired internet, and they provided a free ethernet cable, the only complaint is that the cable was maybe 2 feet long, which for me was a very small tiny inconvience nothing to give a lower rating though. the bed was nice and comfortable and the TVs were great, 2 flat screen tv's in both the living room area and bedroom area. This was a good hotel and i would stay here again and recommend to a business traveller or someone who is visiting family or needs a night in a nice clean place.

  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review, February 7, 2012
Thank you for your kind review! It is wonderful that you enjoyed your stay with us. Our shuttle service is based upon availability and provides complimentary transfers within a three mile radius of the Sheraton Suites Plantation, Fort Lauderdale West. We greatly appreciate your recommendation and we look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 29, 2012

Nice hotel/accomodations. Very comfortable compared to the stateroom on the ship, but not quite as good as home. Spacious rooms at an affordable price. Easy to find and with a rental car shark valley is a wonderful place to explore the everglades for only $10 per vehicle. The air boat ride was also a fun experience. . .look for coupons on the hotel map.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review, January 31, 2012
Just twenty minutes away, Everglades Holiday Park is waiting to be explored with fun and exciting airboat rides, or you can rent your own boat and discover things at your own speed. It sounds like you had a great time and it was our pleasure to comfortably accommodate you after your cruise. Thank you for your review and we hope to welcome you back to the Sheraton Suites Plantation, Fort Lauderdale West.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 28, 2012

This is a good choice for a business traveler or if you are passing through. Close to FLL airport and the interstate. Rooms are well appointed ( no bottled water for SPG members ) and clean. Pool area was in need of attention, sauna did not work and the big pool does not appear to be heated. Lobby is interesting and there is ample free parking. For the right rate this hotel will serve you well....geat dinner next door, highly recommended.

Room Tip: they are all pretty much the same...
See more room tips
  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review, January 31, 2012
It is wonderful that you find our hotel to be a good choice for visitors and your recommendations are appreciated. For a future stay, we would like to mention that our rooftop pool is heated and we are just 10 minutes from the beach. Thank you for your review and hope we get another opportunity to welcome you back to the Sheraton Suites Plantation, Fort Lauderdale West.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 24, 2012

Booked the hotel after our cruise. The hotel has nice large modern lobby, rooms are large, pool area needs updating. When I was checking I asked about the shuttle service to the airport and was told its based on availability. I was told that its based on if the driver was available...which turns out to be the bellman. I was told to talk to the bellman that would be working the next day and he won't start until 8am the next day. Considering this was four star hotel, they would have better planning for the shuttle service....outside company. Given the uncertainty of the shuttle service I rented a car. I would recommend renting car if u plan to stay a day before or after your cruise. Its cheaper and more convenient. Getting hold of the front desk was almost impossible...seemed they had one person working...she was trying to manage the front desk, calls and staff. For a five star they don't offer wi-fi in the room.

  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review, January 31, 2012
We would first like to mention that we deeply regret any uncertainty with our service. With our complimentary shuttle service, we hope to provide a convenient and enjoyable stay for our guests. After learning of your personal experience, it appears that this wasn't the case. We regret any inconveniences that you encountered and we will take your comments into consideration for the future. We greatly appreciate you sharing your feedback with us, as feedback from our guests is an important part of improving our services. Thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa Bay
Top Contributor
57 reviews 57 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 23, 2012

I booked this yesterday afternoon through my OPEN account it is given 4 stars. Why I don't know. The hotel is pleasant enough located close to Broward Mall and seemed full of our friends from Brazil helping our economy, with bags of all sorts from stores there. Maybe Brazil air doesn't have a 40 lb, limit, but I digress....

The check in process was pleasant enough but when we arrived on the 5th floor we walked by a huge air conditioning vent return, old school not pleasant. The room was pleasant enough although in need of freshening. The toilet was the first use needed and I tried to flush and found that the handle was attached to the chain but because there was no washer on the inside of the tank it had no traction, so being the only one of 3 of us, wife, 25 yo son, I was the only one who knew to take the top off the tank and reach in and pull the chain up to flush (note to travelers, water in the tank is clean so this is not as bad as it sounds, but when full on BucaDeBepo and Chianti, and wanting to watch football it didn't put me in a good mood.

I promptly marched downstairs and was probably rude to the desk clerk who had just tried to help my some with internet (of course we are supposed to know the ethernet cord is in the closet!) Buy a 4g phone you can tether or use as a hotspot you'll be happier)...I said it is impossible that nobody complained about this as the toilet was un-flushable, unless people from Iowa or Lake Woebegone stayed there and didn't complain....

Anyway I should have demanded that the room be comped but settled for 3 breakfasts, where cheerios stuck to my feet (Jimmy Fallon where are you?) as we walked through the "buffet" and people were reachable into the bagels with their bare hands.

Redeeming feature? Beds were comfy and soft, hope we don't have bedbugs; major downer? see the pics, this room has had water issues before so somebody is not telling the truth......

Room Tip: I have no clue, maybe the $169 price should have warned us....unfortunately the pics I emailed to my...
See more room tips
  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review, January 31, 2012
We understand how frustrating it must have been to endure inconveniences while on a trip with your family. Any issues you may have encountered are truly regrettable. We appreciate you bringing them to our attention and will share your comments with our maintenance crew. Thank you for your feedback and hopefully we will get another opportunity in the future to provide you and your family with the perfect accommodations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Sheraton Suites Plantation, Ft Lauderdale West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Suites Plantation, Ft Lauderdale West

Address: 311 N University Drive, Plantation, FL 33324
Phone Number:
Location: United States > Florida > Plantation
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Plantation
#4 Business Hotel in Plantation
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Plantation, Ft Lauderdale West 3.5*
Number of rooms: 264
Official Description (provided by the hotel):
Sheraton Suites Plantation, Fort Lauderdale West, is all-suite, full-service hotel within walking distance to the Broward Mall, close to major office complexes, and just 10 minutes from the beach. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Hotels.com, Booking.com, Orbitz, Priceline, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your Sheraton Suites Plantation, Ft Lauderdale West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Suites Plantation, Ft Lauderdale West Hotel Plantation
Sheraton Plantation
Plantation Sheraton

Owners: What's your side of the story?

If you own or manage Sheraton Suites Plantation, Ft Lauderdale West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.