We have stayed at this hotel and we like everythinf, but recently stayed from july 10-14, 5 nights. To begin with the hotel carpets smell awful, we thought they didnt clean that day but at the next day the same so it was clear they have never clean the carpets, we stayed there at december and the told us they have issues with the company that cleans the carpets but 6 months later they still have issues?
Our room was not clean each day, one day the didnt get out the toilet paper, other day they didnt make our beds only straight the sheets but it was clear they do it on purpose.
I have to say this time it really disappointed us, we stayed always here because its near broward mall and we can go to sawgrass really easy in bus, but now we are doubting if we ever stayed again here.
Hope it changed soon.
I only recommend this hotel if you want to go shopping and stayed at a regular hotel.