This was my first stay at this Renaissance location. From the time we checked in to check out, we were treated so well by all of the hotel staff. We stayed to attend the Jehovah's Witness Regional Convention, so the hotel was full and busy, but we were comfortable at all times. The morning staff at the Starbucks counter all three mornings were so friendly and helpful. We were greeted by the counter staff every morning and evening. I will plan on staying there again next time I have a convention in the area. The hotel is easy to find right off of 595, it is a short drive up to Sawgrass Mall and BB&T Center. There is a small mini fridge in the room & coffee maker as well.