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“Bad PR” 1 of 5 stars
Review of Country Inn and Suites Pinellas Park

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Country Inn and Suites Pinellas Park
2.5 of 5 Hotel   |   8050 US Highway 19 N, Pinellas Park, FL 33781   |  
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Ranked #1 of 4 hotels in Pinellas Park
RI
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Bad PR”
1 of 5 stars Reviewed February 16, 2011

I booked online, wrong month. My fault totally. But, I stay there several times every year and I thought that they MIGHT be understanding and allow me to spend my 3 nights on the right month. (March) I was told, "nothing we can do." OK, you were not booked up that weekend and you got my 3 nights $$. You lost however, my 7 night stay in July and 5 night stay in October, this year and every coming year.

Stayed February 2011, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelinnstpetersbugf, Webmaster at Country Inn and Suites Pinellas Park, responded to this review, April 13, 2011
Dear Guest,

I am so sorry about the mix-up in your online booking to stay at Country Inn and Suites Pinellas Park.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following action was taken:

• You have been a valued guest for some years. We are looking into the matter of the mistake made in booking to see if some kind of compensation can’t be given.

I hope that the next time you visit our area, you will once again choose to stay at Country Inn and Suites Pinellas Park. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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83 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Georgia
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 29, 2010

Spent a wonderful night here. Just about everything regarding this hotel, from check-in to room cleanliness to sleep quality to amenities to breakfast (which includes sausage and eggs) was excellent. Only negative was that it took several minutes to find someone to check me out ... turns out they were having a meeting in the conference room. Should have posted a sign, but I eventually figured it out and got someone to check me out. But that check-out issue doesn't take away at all from what was a very good experience.

  • Stayed September 2010, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIS_PNFL, Director of Sales at Country Inn and Suites Pinellas Park, responded to this review, October 21, 2011
Dear Guest,

I appreciate you taking the time to write a wonderful review for our brand new hotel.

We love to see our guests start each day with a smile, while enjoying a Hot, Delicious, and Healthy Breakfast Buffet.


On behalf of our entire staff here at the Country Inns & Suites Pinellas Park we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
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Carlisle PA
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 3, 2010

Once again, we had a great time staying at this establishment. The price was great (we opted to prepay this year and saved a bunch of money.) The staff from last year actually remembered us! It's located less than a mile from family we came to visit. Walmart was right across the street. It was almost like visiting an old friend. I honestly wanted to bring the bed home with me!

We have never had a bad experience at any Country Inn & Suites so this stay met our expectations.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rogers, Arkansas
1 review
5 of 5 stars Reviewed July 25, 2010

I paid $72/night for 2 night stay. Hotel staff was wonderful at check-in, provided an upgrade to a suite while friendly and efficient. The decor and lobby area was very pleasant. The room was spacious and comfortable with microwave and fridge. Flat screen TV with 60 channels including HBOs.Bathroom was clean and had a very new feel. Beds were comfortable, soft with feather pillows. Free wireles. For business it was top notch. For a family vacation I would want to be on the beach for for the price this hotel is great value.

  • Stayed July 2010, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 21, 2010

Stayed at this hotel for one night. I booked here based on other reviewer's ratings, and it's close proximity to where I needed to go to in Saint Pete. Also, it was a very short drive from the Tampa Airport.
After landing early, I called hotel to see if our Junior Suite was ready. It was not; but the manager said it would be ready for us within the hour. By the time we stopped for lunch and arrived at the hotel, the room was indeed ready for us to check in. Check in was very smoothe. The manager noticed that I asked for a high floor and my room was to be away from elevator and vending. It was nice to see a hotel read the "notes" I marked on my booking as some chains do not. We were given a room on the top floor and no where near the elevator and vending.
Room was nice. The sitting area in the Junior Suite with TV is separate from bedroom area. That works out well when one is trying to get a 4 yr old to get to sleep. KIng bed was spacious for 2 adults and child to share.
The only two major complaints I have is the central air unit in the bedroom was loud! Not loud enough to keep you up, but loud enough for you to really take notice. The second complaint is that that you can hear other guests through the fan vent in the bathroom as clear as day. If you can hear them - they can hear you!
Hotel is on busy street across from WalMart Super Center. We heard sirens go by on two seperate occasions. Plenty of places to eat nearby.
Decent breakfast served in the morning with a good variety of food.
All in all, I nice place to stay and would stay here again if only coming for a night. Any longer stay and I would recommend driving a few minutes further and stay on the beach.

  • Stayed May 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelinnstpetersbugf, Webmaster at Country Inn and Suites Pinellas Park, responded to this review, April 13, 2011
Dear Guest,

Thank you for choosing Country Inn and Suites Pinellas Park. I am glad that you found it a nice place to stay. I am pleased that the notes made on your reservation were heeded. I would have expected nothing less, but it is always nice to hear.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following actions were taken:

1) Management was notified of the nice things you said about them.

2) Breakfast staff was notified of the nice things you said about them.

3) Maintenance was informed of what you reported concerning the air unit and the fan vent in the bathroom and instructed to see if these problems could be eliminated.

I hope that the next time you visit our area, you will once again choose to stay at Country Inn and Suites Pinellas Park. I think you will be greatly pleased.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PA
1 review
3 of 5 stars Reviewed April 25, 2010

We had an enjoyable time at your hotel. Everyone was very pleasant and helpful. the beds were very comfortable and the rooms very clean and updated. Great breakfast we used the fitness center and the pool. Would definately stay here again.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed March 27, 2010

I decided to book at this hotel after reading the reviews.

We called the hotel ahead of time to let them know we were going to be arriving between 10-11pm to ensure our room was held. When we arrived they gave us room 103. It was on the first floor around the corner from the lobby, elevator and staff laundry room. There was no carpet outside the room instead laminet flooring. This was a horrible location. I got no sleep that night and went out asking to be switched around 1am to another room the next day since you could hear everyone coming in and out of the hotel. Around 6:30am again you could hear people talking and walking past the room to go for the breakfast.

We came by the front desk around 11am since I was told that was when they could switch our rooms but was then told they couldn't switch rooms until later in the day even though I told them I didn't care if the room hadn't been cleaned yet. So we returned later that day and got room 421. Much better location although the bathtub had the same issue as the other room (black mold) around the caulking of the wall/tub.

The toilet plugged up and when I called for maintenance they had no one available and didn't deliver a plunger to my room. They had me come down to get it myself, not impressed.

Just as I was falling asleep a loud group of drunks in the next room awoke me. Around 12:45am they decided to go outside into the hallway with their drinks and talk which was even worse.

We headed out for the day and when we returned around 10pm our room had not been cleaned. I called the front desk to let them know and they said they would make sure it was cleaned the next day which didn't matter cause we were going to be checking out. They didn't even offer to bring us any clean towels.

Woke up to have breakfast and headed down at 9:30am only to find out the breakfast was over. When we checked in we were told the breakfast was until 10:30am and it was printed on our key card as well. I spoke with the front desk again and they did nothing.

Overall I would never recommend this place. I filled out a survey to let them know about my horrible stay and they did nothing to compensate me.

  • Stayed March 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelinnstpetersbugf, Webmaster at Country Inn and Suites Pinellas Park, responded to this review, April 13, 2011
Dear Guest,

Thank you for choosing Country Inn and Suites Pinellas Park for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following actions were taken:

1) Staff members whose work schedules require their arriving during early or very late hours were reminded to keep in mind that some of our valued guests would be sleeping and to conduct themselves with them in mind.

2) Maintenance was instructed to check the toilet in the room assigned to you and make sure it is working properly.

3) Management received additional training regarding their responsibility to maintain the level of courtesy towards our valued guests required of them as our employees. They also were reminded of their responsibility to see that our valued guests remember to be courteous to their fellow guests.

3) Breakfast staff received additional training in being sure that the breakfast is available during the hours advertised.

I hope that the next time you visit our area you will once again choose to stay at Country Inn and Suites Pinellas Park. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Country Inn and Suites Pinellas Park

Address: 8050 US Highway 19 N, Pinellas Park, FL 33781
Phone Number:
Location: United States > Florida > Pinellas Park
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Pinellas Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn and Suites Pinellas Park 2.5*
Official Description (provided by the hotel):
Country Inn & Suites, features comfortable and affordable rooms and suites. Just miles from St. Petersburg/Clearwater International Airport and within minutes of top attractions, our Pinellas Park hotel's convenient location offers something for every traveler. Amenities include free high-speed Internet access, complimentary breakfast buffet including hot items, a heated pool, business center and an on-site Fitness Center. Stay at the Country Inn & Suites and see what sets us apart from other hotels in Pinellas County, Florida. ... more   less 
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Also Known As:
Country Inn And Suites Pinellas Park Hotel Pinellas Park

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