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“Good hotel, but a bit pricey” 4 of 5 stars
Review of Courtyard by Marriott Pensacola

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Courtyard by Marriott Pensacola
3.0 of 5 Hotel   |   451 Creighton Road, Pensacola, FL 32504   |  
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Ranked #23 of 61 Hotels in Pensacola
Kemah, Texas
Top Contributor
268 reviews 268 reviews
33 hotel reviews
Reviews in 61 cities Reviews in 61 cities
116 helpful votes 116 helpful votes
“Good hotel, but a bit pricey”
4 of 5 stars Reviewed June 8, 2014

We checked in without reservations with no problems ... our room was on the 3rd floor and really big ... the sofa makes into a comfy bed if ya need extra space ... a few problems came up, but were quickly taken care of by the staff ... the fridge didn't work and the coffee pot was on the fritz .

The staff was really helpful and gave some good advice on nearby eateries ...my only complaint on this place is that there is no free breakfast ... hence a four dot review ... I like free breakfast when I pay $175 for a room

By the way, the pool facilities and other amenities are first class and the hotel is located within walking distance of the downtown district with a lota excellent restaurants and bars

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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128 reviews from our community

Traveler rating
    49
    38
    30
    4
    7
See reviews for
39
23
6
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 2, 2014

Checked in late Friday evening. The young man at the desk, Jeffrey, was so very kind and courteous!! Check-in process was quick because of our existing reservations. There is a bistro on the property, but we didn't have the opportunity to eat there. Our room was clean and spacious. Air conditioner worked well! Although the property is near the airport, that was not a problem. The grounds were immaculate. Great location near shopping and lots of places to eat.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville Beach, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 23, 2014 via mobile

It has been quite a few years since we've stayed at a Courtyard by Marriott. We were pleased with the accommodations then, and even more so this time! The exterior was beautifully landscaped and well lit. The lobby area and Bistro was also beautiful. Jeffrey at the front desk was very friendly, as well as professional.

We had a late dinner at the Bistro, and was very pleased with our selections! The food was beautifully presented and delicious!

Our room was spacious, the decor modern and fresh, and had obviously been prepared by a thoughtful team!

We were very pleased with this well-appointed hotel and would definitely return!

Stayed May 2014, traveled as a couple
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Ponte Vedra Beach, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 13, 2014

Placed the reservation for two rooms three months in advance...When I arrived at the designated check in time of 3PM the room was not ready. My entire family had to wait five hours for our rooms... The excuse given was that the person they had to clean the rooms only would clean them in a certain order and our rooms were last on the list. I asked repeatedly for another room, or if they could clean our room next since we had been waiting so long, and all requests fell on deaf ears... We had to wait 5 hours to get our reserved rooms, with no apology or compensation... If you want to be treated as a customer that matters DON'T STAY HERE!

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 1, 2014

Wonderful staff. Very friendly and helpful. Room comfortable. Location good. Can walk to
eating places. Would stay there again. Remodeling dining area so no food during our stay.
Hotel is well maintained and grounds are pleasant.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Top Contributor
102 reviews 102 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 17, 2014

So my flight to Pensacola is two hours late. I arrive around midnight. The nice front desk staff provide me with my key. I go to my room and the door is chained..knock, knock,knock - a women in her nightgown with toilet paper wrapped around her head comes to the door. Too funny - Her name is just a few letters different than mine - she is in my room and her room is at the Townplace Marriott next door.

Well the nice staff take me to the other hotel - get me checked in - give me 1,000 points and the room is free.

Great job handling the situation. Laughed myself to sleep that night :)

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Appleton, Wisconsin
Top Contributor
176 reviews 176 reviews
43 hotel reviews
Reviews in 78 cities Reviews in 78 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed April 13, 2014

Clean choice, with a good priceline deal about 20 minutes away from the Naval Museum and Blue Angel Practice Airshow. Only downside was the amount of traffic in the area, was glad to have a traffic light to get out onto the main drag.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Pensacola

Address: 451 Creighton Road, Pensacola, FL 32504
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 61 Hotels in Pensacola
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Pensacola 3*
Number of rooms: 90
Official Description (provided by the hotel):
If you're looking for Pensacola, Florida hotels, you'll love the Courtyard Pensacola. Our Marriott hotel in Pensacola, FL is just off I-10, near Pensacola NAS and the University of West Florida (UWF). We're minutes from the waterfront dining, emerald waters, and pristine sands of Pensacola Beach, as well as attractions like downtown Pensacola and the Lighthouse. Our Pensacola hotel features stylish, modern decor as well as free Wi-Fi, 32" flat-screen TVs, mini-refrigerators, and microwaves in every room. Our new hotel lobby features media pod booths and a 52" GoBoard touch-screen TV. The Bistro offers delicious breakfasts and dinners with beverages from Starbucks and our full bar. Eat. Drink. Connect. After a full day, unwind in our indoor pool, whirlpool, or fitness room. Planning an event? Our space can host up to 35. Few hotels in Pensacola can match our attention to detail, so make a reservation today! ... more   less 
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Also Known As:
Courtyard By Marriott Pensacola Hotel Pensacola
Courtyard Pensacola
Pensacola Courtyard
Pensacola Marriott

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